Salesforce Support Analyst | Nightshift, Hybrid

Cardinal Health International Philippines Inc.; Taguig; Hybrid; PHP 400,000 - 700,000; Full time

Job summary

Cardinal Health Philippines Inc. is hiring for an Applications Development & Maintenance role focused on supporting Salesforce-based solutions. You will work in a cross-functional team to develop, enhance and sustain software systems, following design controls and engineering practices.

The ideal candidate has at least 1 year of Salesforce support experience, a related bachelor’s degree, and familiarity with Salesforce eComm, Marketing, Health Cloud, or Brightree is a plus.

Qualifications

• At least 1 year of Salesforce support experience is required.
• Bachelor's degree in related field, or equivalent work experience, preferred.
• Salesforce eComm, Salesforce Marketing, Salesforce Health Cloud familiarity is desired.
• Brightree experience is preferred but not a requirement.

Responsibilities

• Applies basic concepts, principles and technical capabilities to perform routine tasks.
• Works on projects of limited scope and complexity.
• Follows established procedures to resolve readily identifiable technical problems.
• Works under direct supervision and receives detailed instructions.
• Develops competence by performing structured work assignments.

Skills

Salesforce experience

Salesforce familiarity

Education

Bachelor's degree

Tools

Brightree

Salesforce

Job description

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Qualifications

• At least 1 year of Salesforce support experience is required
• Bachelor's degree in related field, or equivalent work experience, preferred
• Salesforce eComm, Salesforce Marketing, Salesforce Health Cloud familiarity is desired
• Brightree experience is preferred but not a requirement

What is expected of you and others at this level

• Applies basic concepts, principles and technical capabilities to perform routine tasks
• Works on projects of limited scope and complexity
• Follows established procedures to resolve readily identifiable technical problems
• Works under direct supervision and receives detailed instructions
• Develops competence by performing structured work assignments