Sr Analyst, Application Development and Maintenance - Salesforce Support

Cardinal Health; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Cardinal Health's Information Technology team is seeking a professional in Application Development & Maintenance to support and sustain its software systems. You will work within a cross-functional team to develop, enhance, and maintain end user applications, databases and websites, following established design controls and engineering best practices.

The role emphasizes collaboration with business stakeholders, developers, and other teams, plus continuous learning and knowledge sharing.

Qualifications

• 2-4 years of Salesforce support experience preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Working knowledge of Salesforce eCommerce, Salesforce Marketing Cloud, and Salesforce Health Cloud is desired

Responsibilities

• Applies practical knowledge of concepts, principles, and technical capabilities to perform a variety of assignments
• Works on projects and support initiatives of moderate scope and complexity
• Analyzes and resolves moderately complex technical and functional issues with limited guidance
• Recommends improvements to existing processes and support procedures
• Exercises judgment within established guidelines to determine appropriate actions
• Works independently on day-to-day assignments and receives guidance on more complex matters
• Collaborates effectively with business stakeholders, developers, and cross-functional teams
• Contributes to knowledge sharing, documentation, and onboarding of new team members
• Demonstrates growing expertise in supported applications and business processes

Education

Bachelor's degree in related field

Tools

Salesforce eCommerce

Salesforce Marketing Cloud

Salesforce Health Cloud

Job description

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Qualifications

• 2-4 years of Salesforce support experience preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Working knowledge of Salesforce eCommerce, Salesforce Marketing Cloud, and Salesforce Health Cloud is desired

What is expected of you and others at this level

• Applies practical knowledge of concepts, principles, and technical capabilities to perform a variety of assignments
• Works on projects and support initiatives of moderate scope and complexity
• Analyzes and resolves moderately complex technical and functional issues with limited guidance
• Recommends improvements to existing processes and support procedures
• Exercises judgment within established guidelines to determine appropriate actions
• Works independently on day-to-day assignments and receives guidance on more complex matters
• Collaborates effectively with business stakeholders, developers, and cross-functional teams
• Contributes to knowledge sharing, documentation, and onboarding of new team members
• Demonstrates growing expertise in supported applications and business processes

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.