Specialist I Cash Application

City of Shakopee, MN; Mandaluyong; On-site; PHP 350,000 - 480,000; Full time

Job summary

Emerson is seeking a Specialist I in Cash Application to support collection efforts and drive continuous improvements within a dynamic finance team. You will handle first-line credit and collection tasks via phone and email, ensuring accurate posting to customer accounts.

The role requires a finance-related degree, at least 1 year in customer service or BPO, strong English communication, and night shift availability. You will be part of a collaborative environment focused on delivering results.

Qualifications

• Strong drive for results and proactive approach to solving problems.
• Excellent English written and verbal communication skills.
• Willingness to work night shift and adapt to schedule.
• Ability to collaborate across teams and influence stakeholders.

Responsibilities

• Review received payments daily and match to open receivables.
• Allocate payments accurately against invoices across payment types.
• Run automated cash posting and memo creation; fix upload errors.
• Assist in month-end close activities for proper balancing.

Skills

Results-driven

Proactive problem-solving

Effective communicator

Interpersonal savvy

Education

Finance degree

Job description

If you are a Specialist I Cash Application professional looking for an opportunity to grow your career, this role offers the chance to be part of a dynamic and collaborative finance team committed to enhancing collection efforts and driving continuous improvements for the business. You will provide first-line credit and collection services through phone calls and email to achieve Emerson’s financial and operational goals

In This Role, Your Responsibilities Will Be:

• Review received payments (bank statements) daily.
• Match received payments to open receivables utilizing available payment details in the bank statements and also referencing remittance advice from customers.
• Ensure accurate and timely allocation of payments against invoices. This includes all payment types - wire, credit card, ACH, etc.
• As applicable, run automated cash posting and demo memo creation. Review and fix errors related to uploading.
• Assist in month-end close activities for proper balancing

Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to get things done. You are proactive and highly innovative in approaching problem‑solving efficiently. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.

For This Role, You Will Need:

• Bachelor's degree in any finance field.
• With at least 1 year experience in Customer Service or BPO related fields
• Very good English written and oral communication skills, as all written and phone communication will be in English
• Amenable to working the night shift schedule

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.