Spanish CSR – Taguig

Metacom Careers; Taguig; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Competitive Salary Package

Career Growth Opportunities

Dynamic and Supportive Work Enviroment

Government Mandated Benefits

Performance-Based Incentives

Job summary

Metacom Careers in Taguig is seeking a Spanish Customer Service Representative to deliver outstanding support in Spanish and English. This onsite, shifting/night-shift role invites individuals who are customer-focused and comfortable in a fast-paced BPO environment.

The ideal candidate has at least 2 years of college completed and 1 year of BPO experience, with strong communication in both languages and a willingness to work onsite in Taguig. Non-native Spanish speakers are welcome.

Qualifications

• Completed at least 2 years in college with no back subjects.
• Minimum of 1 year BPO experience.
• Open for non-native Spanish speakers only.
• Willing to work onsite in Taguig.
• Good English and Spanish communication skills.

Responsibilities

• Handle customer inquiries in Spanish and English
• Provide accurate information and resolution to customer concerns
• Deliver excellent customer service experience
• Maintain professionalism and strong communication during interactions
• Work collaboratively with the team to achieve performance goals
• Ensure quality and compliance in every customer interaction

Skills

Customer service

Verbal communication

Written communication

Multitasking

Stress management

Team player

Attention to detail

Education

2 years of college completed

Job description

WE’RE HIRING – Spanish CSR

Taguig City | Onsite

Shifting / Night Shift Schedule

Join our growing team and build your career in a dynamic and fast-paced BPO environment!

Role Description

We are looking for a Spanish Customer Service Representative who can provide excellent customer support while communicating effectively in both Spanish and English. The ideal candidate is customer-focused, adaptable, and comfortable working in a shifting/night shift environment.

Key Responsibilities

• Handle customer inquiries in Spanish and English
• Provide accurate information and resolution to customer concerns
• Deliver excellent customer service experience
• Maintain professionalism and strong communication during interactions
• Work collaboratively with the team to achieve performance goals
• Ensure quality and compliance in every customer interaction

Qualifications

• Completed at least 2 years in college with no back subjects
• Minimum of 1 year BPO experience
• Open for non-native Spanish speakers only
• Good English and Spanish communication skills
• Willing to work onsite in Taguig
• Amenable to shifting/night shift schedule

Skills & Competencies

• Strong customer service orientation
• Excellent verbal and written communication skills
• Ability to multitask and work under pressure
• Strong interpersonal and problem-solving skills
• Team player with positive attitude
• Attention to detail and adaptability in a fast-paced environment

What We Offer

• Competitive Salary Package
• Career Growth Opportunities
• Dynamic and Supportive Work Environment
• Government Mandated Benefits
• Performance-Based Incentives