Spanish Bilingual CSR – Onsite Taguig | HMO Day 1

TASQ Staffing Solutions; Taguig; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

HMO from Day 1

Paid Leaves

Training programs

Career advancement opportunities

Job summary

TASQ Staffing Solutions in Taguig is seeking a Spanish bilingual call center agent to support customers via calls, chats, and emails on-site. You will handle inquiries, resolve issues, and maintain accurate records with a focus on quality service.

The ideal candidate has Spanish and English proficiency, at least two years of college, and preferably one year of BPO experience. Training, growth opportunities, and day-one HMO are provided.

Qualifications

• Written and Verbal proficiency in Spanish and English.
• Completed two years in college.
• Preferably with at least 1 year of BPO experience.
• Willingness to work on-site in Taguig on shifting schedules.
• Ready with work documents.

Responsibilities

• Assist customers through calls, chats, and emails, understanding concerns and providing solutions.
• Serve customers and address their needs with empathy and efficiency.
• Adhere to company and client processes and policies.
• Identify customer needs, verify information, and provide accurate solutions.
• Build rapport and engage customers to go the extra mile.
• Maintain proper documentation and monitor productivity.
• Understand targets and take steps to meet them.

Skills

Spanish language proficiency

English language proficiency

Education

Two years of college

Job description

Spanish bilingual call center agent - Taguig

About the job Spanish bilingual call center agent - Taguig

Our company, named TASQ, has a new Spanish bilingual customer service representative job in Taguig City.

The starting date for the job would be November 25, 2025.

Minimum Qualifications:

Written and Verbal language proficiency in Spanish and English
The candidate must have completed 2 years in college
Preferably with at least 1 year of BPO experience
Willingness to work on-site in Taguig on shifting schedules
The candidate must have readily available work documents

Why Apply?

Benefits:
HMO from Day 1, plus HMO Coverage for your dependents
Paid Leaves
Training and learning development programs
Career advancement opportunities

Customer Service Representatives assist customers with their concerns, understanding their problems and
providing solutions through calls, chats, and/or emails (depending on the client's needs).
Responsible for servicing the needs and concerns of customers
Adhere to processes and policies implemented by the company and the client
Identify customers needs, clarify information, and provide the correct solutions
Build rapport and engage customers by going the extra mile
Ensure proper documentation and manage productivity
Understand set targets and take the necessary steps to ensure that they are met.