Spanish Bilingual Associate. 100K Salary.

Recruitify_HR; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Recruitify_HR is seeking a bilingual Senior Customer Support Specialist to assist Spanish-speaking clients with exceptional service and timely issue resolution.

You will translate documentation from English to Spanish, collaborate with teammates to boost client engagement, and maintain product knowledge to assist customers effectively in a fast-paced environment.

Qualifications

• Bachelor's degree in a relevant field.
• 5–8 years of experience in related roles.
• Proficiency in both Spanish and English (written and verbal).
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide exceptional customer service and support to Spanish-speaking clients.
• Assist in translating documentation and communications from English to Spanish.
• Collaborate with team members to develop strategies to improve client engagement.
• Resolve client issues in a timely manner while maintaining a high level of satisfaction.
• Maintain up-to-date knowledge of products and services to assist clients effectively.

Skills

Spanish language

English language

Customer service

Communication skills

Interpersonal skills

Education

Bachelor’s degree

Job description

• Provide exceptional customer service and support to Spanish-speaking clients.
• Assist in translating documentation and communications from English to Spanish.
• Collaborate with team members to develop strategies to improve client engagement.
• Resolve client issues in a timely manner while maintaining a high level of satisfaction.
• Maintain up-to-date knowledge of products and services to assist clients effectively.

Description

• Provide exceptional customer service and support to Spanish-speaking clients.
• Assist in translating documentation and communications from English to Spanish.
• Collaborate with team members to develop strategies to improve client engagement.
• Resolve client issues in a timely manner while maintaining a high level of satisfaction.
• Maintain up-to-date knowledge of products and services to assist clients effectively.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 5–8 years of experience.
• Skills and Competencies: Proficiency in both Spanish and English (written and verbal).
• Qualities and Traits: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to work independently and as part of a team.
• Working Conditions: Adaptable to a fast-paced and dynamic work environment.