Spa Supervisor

Mactan Seascapes Services Inc.; Lapu-Lapu; On-site; PHP 279,000 - 446,000; Full time

Job summary

Crimson Resort & Spa Mactan is seeking a Spa Supervisor to oversee daily spa operations under Chroma Hospitality standards. You will supervise ingredient preparation, spa reception, housekeeping, and the scheduling and execution of treatments, while maintaining SOPs for cleaning and staff Rosters.

Responsibilities include preparing daily, weekly and monthly sales and incentive reports, updating spa files, conducting spot audits, ensuring timely responses to correspondences, and coordinating with

Responsibilities

• Oversee daily spa operations under policy and standards
• Supervise ingredient preparation, spa reception and housekeeping
• Schedule and coordinate treatments and maintain cleaning SOPs
• Prepare and monitor daily/weekly/monthly sales and incentive reports
• Update and maintain spa files and duty rosters
• Conduct spot audits and support staff training
• Coordinate with colleagues and external agencies as needed
• Attend weekly departmental meetings and assist Spa Manager as required

Job description

FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN

In accordance with the policies, procedure and standards of Chroma Hospitality and Crimson Resort & Spa, Mactan, under the supervision of the Spa Manager and within the limits of established hotel policies, the Spa Supervisor supervises spa operation including ingredient preparation, spa reception, spa housekeeping, preparation and schedule of treatments, maintaining the SOP in cleaning, and staff scheduling.

JOB SUMMARY:

• Ensures that all spa policies and procedures are conscientiously followed.
• Prepares daily, weekly and monthly sales reports
• Maintains and updates Spa files, as follows:
  • Daily Revenue Report
  • Monthly Incentive Report
  • Duty Roster for Paytroll
  • Others as specified
  • In-charge of overall spa operation in the absence of Spa Manager
  • Conducts spot random audits the different areas of operation
  • Assists Spa Manager in research and product development
• Ensures proper requisitioning and control of office supplies; follow-up on delivery of materials were needed
• Ensures all correspondences, faxes, messages, emails are responded to in a timely manner/ disseminated accordingly
• Handles and follows-up on assignments as assigned by superior
• Cooperates and coordinates with colleagues and outside agencies whever necessary
• Ensures security and upkeep of all confidential files
• Makes recommendations for the improvement of current procedures
• Monitors trainings of staff
• Attends weekly departmental meetings, daily coordination meeting with Spa Manager