Solutions and Integration Manager

BDO Unibank; Philippines; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines seeks a Solutions & Integration Manager to lead the technical evaluation, architecture design, and end-to-end integration of digital insurance solutions with strategic partners.

You will translate business goals into scalable integration frameworks, define API specs, map customer journeys, and collaborate with Enterprise IT, Security, and vendors to ensure secure, compliant deployments.

Qualifications

• Bachelor's degree or higher in a related field.
• 5–8 years in technical solution architecture or systems integration.
• Experience with RESTful APIs, JSON/XML, Webhooks and security standards.

Responsibilities

• Lead end-to-end technical delivery from design to UAT and production.
• Define integration milestones, dependency matrices, and success criteria.
• Direct vendors and Insurtech partners throughout the integration lifecycle.
• Align business, IT, compliance, legal, and partner engineering teams.
• Monitor performance, latency, and platform health for improvements.

Skills

Technical solution architecture

Systems integration

Digital product development

Technical delivery

Education

Bachelor's degree in Computer Science, Information Technology, Software Engineering, MIS, or related

Tools

RESTful APIs

GraphQL

OAuth 2.0

API Gateway

Cloud platforms (AWS/Azure/GCP)

Job description

BDO Unibank, Inc. is the Philippines' leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise "We Find Ways," we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Solutions & Integration Manager leads the technical evaluation, architecture design, and end-to-end integration of digital insurance solutions with strategic partners. Serving as the primary technical solution lead across business units, insurance carriers, fintech/banking platforms, and technology vendors, this role translates strategic business goals into scalable, secure, and future-ready digital integration frameworks.

Key Responsibilities:

Strategic Integration & Technical Feasibility

• Conduct comprehensive technical and architectural feasibility assessments for prospective digital partnerships (banks, e-wallets, e-commerce, super-apps, and ecosystem platforms).
• Evaluate partner technical capabilities, API readiness, authentication mechanisms, and infrastructure compatibility.
• Analyze business cases, implementation complexity, delivery risks, and cost structures to recommend optimal technical approaches.
• Define standardized partner integration playbooks, reusable API specs, and modular onboarding frameworks to accelerate partner integration timelines.

End-to-end Technical Solution & Journey Architecture

• Gather, refine, and translate complex business requirements into detailed Functional Specification Documents (FSDs), API contract specifications, and system flow diagrams.
• Map end-to-end customer journeys, operational processes, and backend exception-handling workflows across multi-party ecosystems.
• Architect robust integration flows for real-time policy issuance, premium calculation, billing/payment collection, mid-term policy servicing, and automated claims initiation.
• Collaborate closely with Enterprise IT, Security, and Cloud Architecture teams to align partner solution designs with corporate security, data privacy, and governance standards.

Execution, Delivery & Ecosystem Management

• Lead end-to-end technical delivery from design and API sandbox testing to User Acceptance Testing (UAT), production deployment, and post-launch verification.
• Define technical scope, integration milestones, dependency matrices, and success criteria for complex multi-party programs.
• Direct external software vendors, Insurtech providers, and third-party developers throughout the integration lifecycle.
• Act as the technical bridge aligning business, IT, compliance, legal, and partner engineering teams.
• Monitor platform performance, system uptime, API response latencies, error logs, and customer drop-off points to continuously optimize conversion rates and platform health.
• Identify operational bottlenecks and lead technical enhancements to automate manual offline fallbacks.
• Benchmark emerging Insurtech trends, microservices architectures, embedded insurance technologies, event-driven integrations, and open API standards.

Strategic Integration and Technical Feasibility

• Conduct comprehensive technical and architectural feasibility assessments for prospective digital partners (banks, e-wallets, e-commerce, super-apps, and ecosystem platforms).
• Evaluate partner technical capabilities, API readiness, authentication mechanism, and infrastructure compatibility.
• Analyze business cases, implementation complexity, delivery risks, and cost structures to recommend optimal technical approaches.
• Define standardized partner integration playbooks, reusable API specs, and modular onboarding frameworks to accelerate partner integration timelines.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Management Information Systems, or a related field.
• Minimum of 5-8 years in technical solution architecture, systems integration, digital product development, or technical delivery (preferably with InsurTech, Fintech, Digital Banking, or Embedded Insurance)
• Proven expertise with RESTful APIs, JSON/XML payloads, Webhooks, GraphQL, OAuth 2.0, and API Gateway management
• Hands‑on experience mapping data fields and crafting sequence diagrams (UML, BPMN) and system flowcharts.
• Familiarity with microservices architecture, cloud platforms (AWS, Azure, or GCP), and core insurance/banking backend integration.
• Must be willing to work onsite and be assigned in Ortigas