Solution Architecture & Customer Integrations

Ingram Micro; Ciudad de México; On-site; MXN 1,000,000 - 1,500,000; Full time

Job summary

Ingram Micro LATAM seeks a Xvantage Tech Leader to drive the technical delivery of Xvantage Integrations across LATAM. Lead design, implementation, and scaling of integration solutions with APIs, MCP, and future capabilities.

Collaborate with Sales, Engineering, and XI Advisors to translate business needs into scalable tech. The role requires advanced English and Spanish, plus strong communication and stakeholder management skills to guide customers through discovery, onboarding, and go-live.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, IT, or related field.
• 5+ years of experience in Solution Architecture, Technical Consulting, Systems Integration, or Platform Engineering.
• Experience with APIs, enterprise integrations, and customer-facing technical roles.

Responsibilities

• Design and validate integration architectures aligned with customer requirements.
• Support discovery sessions and translate business needs into technical solutions.
• Guide customers through implementation, onboarding, and go-live.
• Act as the regional technical expert for XI initiatives across LATAM.
• Drive adoption of Xvantage integration capabilities and best practices.
• Collaborate with cross-functional teams to resolve technical challenges and accelerate customer success.

Skills

Strong communication

Stakeholder management

Languages: English & Spanish

Customer-facing skills

Education

Bachelor’s degree in CS/Engineering/IT

Tools

APIs

REST

JSON

ERP Integrations

Middleware

Cloud Technologies

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

Job Description:

Xvantage Tech Leader LATAM

Solution Architecture & Customer Integrations

Mission: Turn integration strategies into successful customer implementations across LATAM.

About the Role

As a Xvantage Tech Leader LATAM , you will lead the technical delivery of Xvantage Integrations by helping customers design, implement, and scale integration solutions that drive business growth and platform adoption.

Working closely with customers, Sales, Engineering, and Regional XI Advisors, you will translate business needs into scalable technical solutions leveraging APIs, ETO, Integration Hub, MCP, and future Xvantage capabilities.

Key Responsibilities

• Design and validate integration architectures aligned with customer requirements.
• Support discovery sessions and translate business needs into technical solutions.
• Guide customers through implementation, onboarding, and go-live.
• Act as the regional technical expert for XI initiatives across LATAM.
• Drive adoption of Xvantage integration capabilities and best practices.
• Collaborate with cross-functional teams to resolve technical challenges and accelerate customer success.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, IT, or related field.
• 5+ years of experience in Solution Architecture, Technical Consulting, Systems Integration, or Platform Engineering.
• Experience with APIs, enterprise integrations, and customer-facing technical roles.
• Strong communication and stakeholder management skills.
• Advanced English and Spanish required; Portuguese is a plus.

Preferred Experience

APIs, REST, JSON, ERP Integrations, eCommerce Platforms, Middleware, Cloud Technologies, AI Integrations, MCP, Technical Presales, and Solution Architecture.

Why Join Ingram Micro?

Join one of Ingram Micro’s most strategic growth initiatives and help shape the future of customer connectivity across LATAM. You’ll work with regional and global teams to deliver innovative integration solutions that drive platform adoption, automation, and measurable business outcomes.

Let’s shape tomorrow.