Solar O&M Specialist - US Shift, On-site QC

MedHealth Connect Outsourcing Inc.; Quezon City; On-site; PHP 420,000 - 720,000; Full time

Job summary

MedHealth Connect Outsourcing Inc. is seeking a detail-oriented Solar O&M Specialist to provide remote monitoring, troubleshooting, and operational support for a US solar portfolio.

You will be the first point of contact for performance issues and coordinate service with US-based field technicians. Daily duties include monitoring SolarEdge inverters, analyzing alerts, managing RMA and warranty processes, and maintaining equipment records.

Qualifications

• 1–3 years of experience in solar O&M, technical support, NOC monitoring, or electrical troubleshooting.
• Strong English communication skills; ability to coordinate with US-based clients and teams.
• Experience with SolarEdge RMA and warranty claims.
• SolarEdge certification or technical training.
• Experience supporting US-based solar or renewable energy companies.
• Willingness to work on site at Eastwood, Libis, Quezon City and on US schedule.

Responsibilities

• Monitor daily solar system performance via SolarEdge Monitoring Portal and internal O&M software.
• Identify and troubleshoot inverter faults, optimizer issues, communication losses, grid trips, and production underperformance.
• Analyze system alerts, error codes, and monitoring data to determine corrective actions.
• Create service tickets and coordinate field technician dispatches across the US.
• Manage SolarEdge RMA and warranty claims, including documentation and follow-ups.
• Maintain equipment records, service histories, and warranty information.
• Prepare reports on solar fleet performance and maintenance issues.
• Assist with onboarding newly commissioned solar systems into monitoring platforms.

Skills

Solar O&M

Technical support

NOC monitoring

Electrical troubleshooting

English communication

US client coordination

SolarEdge RMA

SolarEdge certification

US-based experience

Eastwood QC on-site

Tools

SolarEdge Monitoring Portal

Monitoring platforms

Job description

MedHealth Connect Outsourcing Inc. is seeking a detail-oriented Solar O&M Specialist to provide remote monitoring, troubleshooting, and operational support for a US solar portfolio.

You will be the first point of contact for performance issues and coordinate service with US-based field technicians. Daily duties include monitoring SolarEdge inverters, analyzing alerts, managing RMA and warranty processes, and maintaining equipment records.