Software Developer

ResultsCX; Metro Manila; On-site; PHP 500,000 - 800,000; Full time

Job summary

ResultsCX is seeking a Software Developer in Pasig, Philippines, to gather, analyze, and compile data to identify trends and patterns. The role involves creating data points and dashboards to support daily operations.

You will work on BI reporting, data organization, and backend queries to support operations, with a focus on delivering actionable analytics for management and teams.

Qualifications

• Bachelor’s degree in a related field is required.
• Minimum 3 years of experience as Reporting/BI Analyst or similar.
• Experience with dashboards and reports using BI tools.
• Proficient in SQL and data visualization techniques.

Responsibilities

• Gather BI data from diverse sources.
• Create and deliver dashboards and canned reports.
• Produce routine and ad hoc reports.
• Organize data points for reporting use.
• Assist BI leadership with projects and tasks.
• Maintain backend queries and existing dashboards.

Skills

Data analysis

SQL scripting

Dashboard creation

Business Intelligence

Education

Bachelor’s degree in Business Management, Accounting, Mathematics, IT, or similar field

Tools

AWS QuickSight

SSRS

PowerBI

S3 bucket

Athena

Redshift

PostgreSQL

Job description

• Job Category
  

  Technology and Data Management

• Job Location
  

  Ortigas Avenue, Eulogio Amang Rodriguez Ave
  Pasig, Metro Manila 1604
  PH

Software Developer

Full Location: Pasig - PH

Our Software Developer will gather, analyze, and compile data needed to identify trends and patterns. Creates data points and dashboards to support the day-to-day operation needs.

We expect greater of ourselves... What’s Your Greater?Come find it at ResultsCX!

In this role you will:

• Gather business intelligence data from a variety of data sources including but not limited to company data.
• Create and deliver management/operations of dashboards and canned reports.
• Create and deliver routine and ad hoc reporting requirements.
• Organize data points for reporting use.
• Manage miscellaneous projects or tasks assigned by the Business Intelligence leadership team.
• Support, maintain and/or build backend queries and existing dashboards to support operational needs.
• Perform other duties or tasks assigned by management.

We are looking for someone who has:

• Bachelor’s degree in Business Management, Accounting, Mathematics, IT, or a similar field
• Minimum of 3-year experience as Reporting/Business Intelligence Analyst or related role creating charts and dashboards. BPO background is a plus.
• At least 2-year experience on the following reporting and data visualization and statistical tools:

AWS QuickSight

SSRS

PowerBI

• Proficient in statistical analysis and other visualization tools and software.
• Proficient in writing SQL scripts
• Experience in any of the following is preferred but not required:

S3 bucket

Athena

Redshift

PostgreSQL

About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.