Software Analyst

OpenText; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

OpenText is seeking a Systems Integration Analyst to deliver end-to-end EDI and B2B integration solutions for clients within the Managed Services environment. You will translate business requirements into technical solutions by configuring trading partners, maps, and connectivity protocols.

You will develop and maintain EDI maps, technical specs, and integration workflows; perform deployments across testing and production; ensure reliable data exchange via AS2, SFTP, FTP and HTTP, while

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• Programming skills in Java, JavaScript, C#, C++, Perl or similar.
• Strong client-focused mindset and service orientation.
• Analytical thinking and troubleshooting abilities.
• Excellent communication and collaboration across teams.
• Able to work independently in a dynamic, high-volume environment.
• On-call rotation availability for after-hours/weekend support.
• Willing to work across global shifts, primarily US hours, with 5-day onsite.

Responsibilities

• Deliver end-to-end EDI and B2B integration solutions for clients.
• Configure trading partners, maps, and connectivity protocols.
• Develop and maintain EDI maps, specs, and workflows.
• Perform deployments across testing and production environments.
• Ensure reliable data exchange via AS2, SFTP, FTP, and HTTP.
• Conduct testing, validation, and QA for implementations.
• Analyze data flows and onboarding requirements.
• Provide updates and coordinate with clients and stakeholders.

Skills

Java

JavaScript

C#

C++

Perl

Client focus

Analytical thinking

Troubleshooting

Communication

Team collaboration

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field

Tools

AS2

SFTP

FTP

HTTP

Job description

YOUR IMPACT

The Systems Integration Analyst (internal job title) is responsible for delivering end-to-end EDI and B2B integration solutions for clients within the OpenText Managed Services environment. As an individual contributor, you will act as the primary liaison for client implementation requests, translating business requirements into technical solutions by configuring trading partners, document mappings, and connectivity protocols. You will develop and maintain EDI maps, technical specifications, and integration workflows; perform deployments across testing and production environments; and ensure successful data exchange via protocols such as AS2, SFTP, FTP, and HTTP. By combining technical expertise, analytical problem-solving, and a client-focused approach, you will contribute to the successful delivery of client integration projects and ongoing operational excellence.

WHAT THE ROLE OFFERS

• Collaborate directly with clients to understand their EDI and integration requirements and transform business needs into technical solutions.
• Analyze data flows, interfaces, and integration requirements to support successful onboarding and implementation projects.
• Configure Trading Partners and EDI maps within OpenText Managed Services platforms to deliver high-quality solutions that meet client expectations.
• Support the enhancement and maintenance of existing integrations to drive operational efficiency and business continuity.
• Leverage industry standards and best practices to design, develop, and optimize EDI mapping solutions.
• Perform end-to-end testing, validation, and quality assurance to ensure successful implementation
• Investigate complex technical issues, conduct root cause analysis, and implement corrective actions to resolve client-reported defects and integration challenges.
• Engage with clients, project teams, and stakeholders to provide timely updates, manage expectations, and contribute to successful project delivery.

WHAT YOU NEED TO SUCCEED

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field.
• Foundational to intermediate programming experience in languages such as Java, JavaScript, C#, C++, Perl, or comparable technologies.
• A client-first mindset with a strong commitment to service excellence and delivering positive business outcomes.
• Exceptional analytical thinking and troubleshooting skills, with the ability to solve complex technical problems through structured and data-driven approaches.
• Strong communication and collaboration skills, enabling you to work effectively with colleagues, stakeholders, and clients across different teams and geographies.
• The ability to thrive in a dynamic, high-volume environment while successfully balancing competing priorities and deadlines.
• Self-motivated, adaptable, and capable of working independently while maintaining accountability for results.
• Flexibility to provide after-hours and weekend support as part of an on-call rotation.
• Availability to work across global shifts, predominantly US hours, and able to work 5-day onsite.