Social Media & Marketing Specialist

iSupport Worldwide; Eastern Manila District; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Above-industry salary package and INs

Comprehensive HMO benefits and life 보험

Free learning and development courses

Dynamic company events

Opportunities for promotion

Free meals and snacks

Job summary

iSupport Worldwide is seeking a Social Media & Marketing Specialist to execute and optimize organic digital marketing across LinkedIn, Facebook, Instagram, YouTube, and Mailchimp. The role focuses on content planning, creation, social media management, copywriting, email marketing, engagement, analytics, and data-driven optimization.

You will manage a monthly content calendar, publish across platforms, craft posts and videos with Canva, and build Mailchimp campaigns while ensuring brand

Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, Business, Digital Marketing or related field preferred.
• 1–3 years experience in Social Media Management, Content Creation or Digital Marketing for brands.
• Experience with LinkedIn, Facebook, Instagram, YouTube and Mailchimp.

Responsibilities

• Execute and optimize organic digital marketing across LinkedIn, Facebook, Instagram, YouTube, and Mailchimp.
• Manage monthly content calendar and publish across platforms.
• Create engaging posts, graphics, and short-form videos using Canva.
• Maintain brand consistency and adapt captions/articles to leadership input.
• Develop Mailchimp campaigns and manage email lists.

Skills

Social media management

Content creation

Digital marketing

Copywriting

Email marketing

Analytics & reporting

Education

Bachelor's degree in Marketing/Communications/Jounalism/Business/Digital Marketing

Tools

Canva

Mailchimp

LinkedIn

Facebook

Instagram

YouTube

Job description

Work Schedule: US Working Hours / Night Shift
Work Location: Cyberscape Alpha, Ortigas Center, Pasig City (Onsite)

What is your mission?

We are looking for a Social Media & Marketing Specialist to execute and optimize organic digital marketing initiatives across multiple platforms, including LinkedIn, Facebook, Instagram, YouTube, and Mailchimp. This role focuses on content planning, content creation, social media management, copywriting, email marketing, community engagement, analytics reporting, and continuous content improvement. The successful candidate will consistently publish high-quality content, manage content calendars, create engaging multimedia assets, support thought leadership initiatives, analyze performance metrics, and identify opportunities to improve audience growth, engagement, reach, and overall digital marketing effectiveness through data-driven content strategies.

You will provide the best service to our partner brands by performing these tasks:

• Manage and maintain a monthly content calendar, ensuring content is published consistently across LinkedIn, Facebook, Instagram, and YouTube.

• Schedule and publish content, balancing project highlights, industry insights, and leadership-focused updates.

• Create engaging social media posts, carousel content, graphics, and short-form videos using Canva and other content creation tools.

• Maintain brand consistency by utilizing approved templates, visual standards, and messaging guidelines.

• Write and adapt captions, articles, blog posts, and platform-specific content based on leadership input, project updates, and research.

• Develop, build, and distribute Mailchimp email marketing campaigns, including weekly newsletters and content repurposing initiatives.

• Manage and organize email marketing lists and ensure database accuracy.

• Monitor and respond to comments, messages, and audience interactions across company and leadership social media channels.

• Engage with relevant industry communities, groups, and professional networks to increase brand visibility, reach, and credibility.

• Test and evaluate new content formats, posting schedules, messaging approaches, and content topics to improve campaign performance.

• Analyze social media and email marketing performance metrics to identify trends and actionable insights.

• Prepare weekly reports covering content performance, engagement metrics, follower growth, reach, email results, and recommendations.

• Conduct research to support thought leadership content, media opportunities, podcasts, guides, reports, and other marketing initiatives.

• Contribute to continuous improvement efforts by applying insights and learnings from content performance analysis.

Who are we looking for?

• Bachelor's degree in Marketing, Communications, Journalism, Business, Digital Marketing, or a related field is preferred.

• Minimum of 1 to 3 years of experience in Social Media Management, Content Creation, Digital Marketing, or Organic Marketing for business or brand pages.

• Experience supporting B2B, Real Estate, Consulting, or Professional Services brands is an advantage.

• Experience creating and managing content across LinkedIn, Facebook, Instagram, YouTube, and Mailchimp.

• Hands-on experience using Canva or similar graphic design and content creation platforms.

• Experience with Email Marketing Platforms such as Mailchimp.

• Experience creating short-form video content, including Reels and YouTube Shorts, is an advantage.

• Knowledge of Social Media Analytics, Engagement Metrics, Follower Growth Analysis, and Performance Reporting.

• Experience with Blog Writing, Content Management Systems, or WordPress is an advantage.

• Familiarity with LinkedIn Sales Navigator is a plus.

• Strong written English communication skills with the ability to create professional business-focused content.

• Strong organizational skills and attention to detail.

• Analytical mindset with the ability to interpret data and generate actionable insights.

• Self-motivated, proactive, and committed to continuous learning and improvement.

• Ability to manage multiple content initiatives while meeting deadlines.

• Amenable to working US Working Hours / Night Shift.

Company Perks:

• Above-industry salary package and incentives

• Comprehensive HMO benefits and life insurance from day 1

• Free learning and development courses for your personal and career growth

• Dynamic company events

• Opportunities for promotion

• Free meals and snacks