Social Media & Community Operations

PlayTime Entertainment; Taguig; On-site; PHP 550,000 - 850,000; Full time

Job summary

PlayTime Entertainment seeks a seasoned Social Media & Community Manager to build and nurture online communities across major platforms. You will manage company accounts, craft localized content, and execute KOL/KOC strategies to boost reach and engagement.

The role requires strong content planning, data-driven optimization, and English fluency to align with international markets. A remote-friendly approach is possible for this multinational environment.

Qualifications

• 5+ years of overall work experience.
• 2 years in international/overseas social media or community operations.
• English proficiency sufficient for working language.

Responsibilities

• Build and manage online communities across key channels (Facebook Groups, Telegram, Viber).
• Manage social media accounts (Facebook, Instagram, TikTok, X).
• Develop and execute KOL/KOC strategies to drive content and engagement.
• Develop localized content strategies aligned with local culture and trends.
• Support campaigns, trending topics and viral content for brand exposure and engagement.
• Monitor and analyze Reach, Engagement, CTR and Conversion; optimize results.

Skills

Social media management

KOL/KOC strategy

Content planning

Community communication

Data-driven optimization

English proficiency

Job description

• Build and manage online communities across key channels, including Facebook Groups, Telegram, Viber, and other relevant platforms.
• Manage the company’s social media accounts, including Facebook, Instagram, TikTok, and X (Twitter).
• Develop and execute KOL/KOC strategies to drive content creation, reach, engagement, and conversion.
• Develop localized content strategies aligned with local culture, trends, and user preferences.
• Support marketing campaigns, trending topics, and viral content to increase brand exposure and engagement.
• Monitor and analyze key performance metrics, including Reach, Engagement, CTR, and Conversion, and conduct performance reviews to optimize results.

Qualifications

• 5+ years of overall work experience, including at least 2 years in international/overseas social media or community operations; gaming industry experience is preferred.
• Strong understanding of major international social media platforms, trends, and user behavior.
• English proficiency sufficient for use as a working language.
• Strong content planning and user/community communication skills.
• Data-driven mindset with the ability to analyze performance and optimize content and campaigns.

Preferred Qualifications

• Existing KOL and community networks in the Philippines.
• Experience handling online public sentiment, crisis communications, or crisis PR.