Smartphone Repair & Service Engineer

Select Goods; Calamba; On-site; PHP 300,000 - 420,000; Full time

Job summary

Vivo is hiring in Calamba, Laguna for a Service Engineer to inspect, diagnose, and repair mobile devices, ensuring all work meets Vivo’s quality standards.

You will record service orders accurately, maintain complete records, communicate professionally with customers, and keep a clean, organized service center. You’ll also participate in technical training and support after-sales operations as needed.

Qualifications

• Diploma or degree in electronics/IT preferred.
• Basic knowledge of smartphone hardware and software.
• Experience in mobile phone repair preferred; fresh graduates welcome.
• PRC License holders preferred (Electronics Technician/Engineer).

Responsibilities

• Inspect, troubleshoot, diagnose, and repair mobile devices.
• Log service orders accurately and keep records.
• Assist customers professionally and address concerns.
• Maintain 6S and a clean service center.
• Attend training sessions and improve service performance.
• Support other after-sales tasks as assigned.

Skills

Customer service

Communication

Problem solving

Attention to detail

Education

Vocational diploma or bachelor’s degree in Electronics/Telecommunications/Information Technology

Tools

Service order system

Office applications

Job description

Vivo is hiring in Calamba, Laguna for a Service Engineer to inspect, diagnose, and repair mobile devices, ensuring all work meets Vivo’s quality standards.

You will record service orders accurately, maintain complete records, communicate professionally with customers, and keep a clean, organized service center. You’ll also participate in technical training and support after-sales operations as needed.