Mobile Phone Diagnostics & Repair Technician

CARLCARE SERVICE PH INC.; Quezon City; On-site; PHP 201,000 - 279,000; Full time

Job summary

CARLCARE SERVICE PH INC. is seeking an experienced Mobile Technician to diagnose and repair mobile devices in our Quezon City service center, while also handling customer inquiries and keeping inventory records.

You will work with basic CRM/ticketing and inventory systems, require Level 3 repair skills or NCII preferred, and must be organized and able to work independently. The role offers a collaborative team environment in a fast-paced service center.

Qualifications

• Bachelor’s degree or equivalent is required.
• Level 3 repair experience or advanced mobile phone repair skills preferred.
• NCII or related certification is a plus.
• Computer literate; familiar with inventory systems.
• Organized, flexible, and able to work independently.

Responsibilities

• Provide technical support and basic repairs.
• Assist customers and resolve inquiries/complaints.
• Manage inventory, records, and documentation.
• Handle orders, returns, and service requests.

Skills

Troubleshoot & repair mobile phones

Customer service

CRM / ticketing systems

Multitasking & time management

Problem solving

Teamwork & communication

Adaptability

Education

Bachelor’s degree or equivalent

Tools

CRM / ticketing system

Job description

CARLCARE SERVICE PH INC. is seeking an experienced Mobile Technician to diagnose and repair mobile devices in our Quezon City service center, while also handling customer inquiries and keeping inventory records.

You will work with basic CRM/ticketing and inventory systems, require Level 3 repair skills or NCII preferred, and must be organized and able to work independently. The role offers a collaborative team environment in a fast-paced service center.