Site Reliability Engineer – Incident Response Expert

Procter & Gamble; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Health insurance

Performance bonus (STAR)

Flexible work schedule

Work from home arrangements

Job summary

Procter & Gamble is seeking a Site Reliability Engineer (SRE) to join the Warehousing IT Operations – Incident Response Team in Manila. You will lead incident response, failure analysis, and system resilience improvements, coordinating with software engineers, DevOps, and customers to maintain high availability and performance of critical warehousing systems.

You will implement monitoring, automate incident workflows, and drive post-incident reviews while staying current with industry practices.

Qualifications

• 3–6 years of system administration experience in Linux/Unix environments, cloud platforms (AWS/Azure/GCP) and SAP.
• Experience with configuration management tools and Infrastructure-as-Code (Terraform).
• Proficiency in at least one programming language (Python or C#) and scripting for automation tasks.

Responsibilities

• Lead incident response efforts to swiftly resolve critical incidents and minimize downtime.
• Implement effective incident management processes with clear communication and documentation.
• Conduct root cause analysis and drive preventive measures for continuous improvement.
• Ensure high system availability through robust monitoring and automated incident response.
• Collaborate with cross-functional teams to design, implement, and optimize resilient systems.

Skills

Linux/Unix

Cloud platforms (AWS, Azure, GCP)

SAP

Terraform

Python

C#

Networking, DNS, load balancers

Docker

Kubernetes

Monitoring/observability (Prometheus, 

Tools

Prometheus

Grafana

Terraform

Job description

Procter & Gamble is seeking a Site Reliability Engineer (SRE) to join the Warehousing IT Operations – Incident Response Team in Manila. You will lead incident response, failure analysis, and system resilience improvements, coordinating with software engineers, DevOps, and customers to maintain high availability and performance of critical warehousing systems.

You will implement monitoring, automate incident workflows, and drive post-incident reviews while staying current with industry practices.