Site Reliability Engineer – Automate Uptime & Resilience

Metrobank; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Metrobank is seeking a Service Reliability Engineer in Metro Manila to safeguard the reliability, availability, and performance of critical systems. You will monitor production environments, drive automation, and collaborate with development, infrastructure, and security teams to maintain operational excellence.

You will participate in capacity planning, CI/CD, on-call rotations, and disaster recovery activities while maintaining accurate runbooks and incident records to improve service

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related field.
• 2–3 years in Application/Infrastructure Support, Service Reliability Engineering, DevOps, or related roles.
• Knowledge of Linux administration and troubleshooting.
• Familiarity with monitoring tools, incident management, and automation practices.
• Basic scripting, CI/CD pipelines, and cloud/microservices is a plus.
• Strong analytical, problem-solving, and communication skills.
• Willingness to work in a production support and on-call environment.

Responsibilities

• Monitors production environments and critical systems to ensure service availability, performance, and stability.
• Responds to incidents, service disruptions, and operational issues promptly to minimize downtime and business impact.
• Performs root cause analysis for production issues and implements corrective and preventive measures.
• Develops and maintains automation solutions to improve operational efficiency.
• Collaborates with development, infrastructure, cybersecurity, and support teams to ensure reliability and service excellence.
• Implements and supports monitoring and observability solutions to proactively identify issues.
• Participates in capacity planning, performance tuning, and system optimization.
• Supports CI/CD initiatives and DevOps practices to enhance deployment reliability.
• Ensures compliance with security standards, operational procedures, and disaster recovery.
• Maintains system documentation, runbooks, and incident records.
• Assists in implementing high availability, resiliency, and business continuity solutions.

Skills

Linux admin

Monitoring tools

Incident management

Automation scripting

CI/CD pipelines

DevOps experience

Problem solving

Communication

On-call readiness

Education

Bachelor's degree in CS/IT/CE

Job description

Metrobank is seeking a Service Reliability Engineer in Metro Manila to safeguard the reliability, availability, and performance of critical systems. You will monitor production environments, drive automation, and collaborate with development, infrastructure, and security teams to maintain operational excellence.

You will participate in capacity planning, CI/CD, on-call rotations, and disaster recovery activities while maintaining accurate runbooks and incident records to improve service