Site Reliability Engineer 18 days ago

IDEMIA PHILIPPINES INC.; Makati; On-site; PHP 1,000,000 - 1,600,000; Full time

Job summary

IDEMIA PHILIPPINES INC. is seeking an experienced Site Reliability Engineer to maintain critical production platforms and automate operations for high-quality service delivery.

You will harden platforms, monitor health, lead incident response, and perform root cause analyses to drive improvements, with Azure, Docker, Kubernetes, and CI/CD pipelines across cloud and on-premises environments.

Qualifications

• 2 years of experience in SRE/Infrastructure roles.
• Strong Windows Server, AD, IIS experience.
• Hands-on CI/CD automation using Azure DevOps.
• Foundational cloud knowledge, preferably Azure.
• Familiar with Docker and Kubernetes.
• Experience monitoring SQL databases and performance.
• Exposure to monitoring, logging and on-call support.
• Certifications AZ-104 and AZ-400; PCI/ISO familiarity.

Responsibilities

• Harden platforms before and after go-live by reviewing architecture, security, configurations, and monitoring.
• Ensure reliability by monitoring availability, performance, and health; lead incident response.
• Perform root cause analysis and post-mortems to drive reliability improvements.
• Collaborate with development/product teams to improve scalability and readiness.
• Validate release readiness via CAB, automated testing, and risk assessment.
• Design observability with dashboards, alerts, and monitoring tools (Grafana, Prometheus).
• Manage and optimize Windows servers, AD, IIS, DNS, databases.
• Build/maintain CI/CD pipelines (Azure DevOps, GitHub Actions).
• Support Azure, containers, Kubernetes, and IaC modernization efforts.

Skills

Windows Server administration

AD and IIS administration

CI/CD automation

Azure cloud

Docker

Kubernetes

SQL performance tuning

Monitoring/alerting

On-call support

PowerShell scripting

Security/compliance basics

Education

AZ-104

AZ-400

PCI-DSS familiarity

ISO 27001 familiarity

Tools

Azure DevOps

GitHub Actions

Prometheus

Grafana

Azure Monitor

Docker

Kubernetes

SQL Server

Active Directory

IIS

Job description

Job description: Purpose This role is responsible for maintaining the service-level agreement critical production platforms or products and providing automated operations to ensure the service to our clients is always of the best quality.

Key Missions Responsibilities:

Harden platforms before and after go-live by reviewing architecture, security, configurations, and implementing monitoring.

Ensure reliability by monitoring availability, performance, and overall system health across infrastructure and applications. Lead incident response and recovery to meet SLAs, leveraging strong infrastructure expertise to restore services quickly. Conduct root cause analysis and post-mortems to drive continuous reliability improvements.

Collaborate with development and product teams to enhance scalability, resilience, and operational readiness. Validate release readiness through CAB participation, automated testing, and infrastructure-aware risk assessment. Design and improve observability via dashboards, alerts, and monitoring tools (e.g., Azure Monitor, Prometheus, Grafana).

Manage and optimize core infrastructure (Windows servers, AD, IIS, DNS, databases) supporting critical applications. Build and maintain CI/CD pipelines and standardized deployment processes (Azure DevOps, GitHub Actions). Support cloud and modernization initiatives (Azure, containers, Kubernetes, IaC) to enable scalable application reliability.

Profile & Other Information Qualifications:

2 years of experience in a Site Reliability Engineering, Systems Engineering, or Infrastructure Engineering role.

Strong experience administering Windows Server environments, including Active Directory, IIS, and file systems. Hands‑on experience implementing CI/CD pipelines and automation using tools such as Azure DevOps. Foundational understanding of cloud architecture, preferably within Microsoft Azure environments.

Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes). Experience monitoring and optimizing SQL database performance. Knowledge of SQL database deployment strategies and administration practices.

Exposure to monitoring, logging, and alerting frameworks, as well as participation in on‑call operational support models. Nice to Haves: Experience within payment services, card issuance platforms, or banking technology environments.

Relevant certifications such as AZ‑104, AZ‑400, or other DevOps/SRE‑related credentials. Familiarity with compliance and security frameworks such as PCI‑DSS, PCI‑CPP, or ISO 27001. Proficiency in PowerShell scripting and infrastructure automation.