Site Reliability Engineer

Nasdaq, Inc.; Philippines; Hybrid; PHP 1,800,000 - 2,400,000; Full time

Benefits offered by this job

HMO

Stock purchase plan

Equity grant

Retirement plan

Annual bonus

Counseling services

E-learning access

Wellness program

Job summary

Nasdaq, Inc. is seeking a Senior Site Reliability Engineer based in Manila to ensure availability and reliability of cloud platforms in a globally distributed team. You will drive improvements across the FinTech Platform Operations organization and support mission-critical services.

The role emphasizes hands-on cloud, Linux, Kubernetes, and automation with strong focus on observability, incident response, and cross-functional collaboration in a hybrid setting.

Qualifications

• 6+ years of experience supporting 24x7x365 mission-critical production environments in financial services, cloud operations, or managed services.

Responsibilities

• Manage incidents and problems through resolution, including diagnostic work and coordination with relevant teams.

Skills

Cloud platforms

Linux

Kubernetes

Terraform

Ansible

Docker

Observability

Networking fundamentals

Communication

4-day work week

Tools

Terraform

Ansible

Docker

Kubernetes

AWS

Azure

GCP

OCI

Job description

Site Reliability Engineer

As a Senior Site Reliability Engineer to Sr. Director – Platform Operations, you'll play a critical role in ensuring the availability, reliability, and operational excellence of Nasdaq's cloud-based platforms. Based in Manila and working within a globally distributed team, you'll support mission-critical services and drive continuous improvement across our FinTech Platform Operations organization.

You'll thrive in this position if you're hands-on, solutions-oriented, and passionate about building resilient systems in a fast-paced, high-impact environment.

What You’ll Do

• Manage incidents and problems through resolution, including technical diagnosis, recovery coordination, and follow-up actions with relevant teams.

• Test, plan, and deploy changes to cloud systems to strengthen reliability, operational excellence, and customer outcomes.

• Drive observability, automation, patching, vulnerability management, and capacity practices across cloud platforms.

• Facilitate disaster recovery tests, business continuity activities, change events, and operational readiness exercises.

• Coordinate cross-functional operational initiatives with global engineering, security, product support, and customer delivery teams.

• Provide clear, structured communication during incidents and changes, including impact, recovery status, risks, and next steps.

What You’ll Bring

• 6+ years of experience supporting 24x7x365 mission-critical production environments in financial services, cloud operations, or managed services.

• Strong hands-on experience with cloud platforms (AWS, Azure, GCP, or OCI), Linux, Kubernetes, and infrastructure automation tools such as Terraform and Ansible.

• Solid experience with containerization technologies including Docker and Kubernetes.

• Proficiency in monitoring and observability tools such as Datadog or AWS CloudWatch.

• Strong understanding of networking fundamentals including TCP/IP, DNS, firewalls, VPNs, and routing.

• Excellent communication and stakeholder management skills, with the ability to articulate technical issues and recovery plans to both technical and non-technical audiences.

• Flexibility to work on a 4-day work week schedule (Mon - Tue - Fri - Sat) covering morning to afternoon hours.

Preferred Qualifications

• Professional-level certification in AWS, Azure, or OCI.

• ITIL certification or equivalent service management experience.

• Experience in financial services environments or knowledge of relational database platforms (Oracle, PostgreSQL).

Work Schedule & Location

This is apermanent, full-time rolebased inBonifacio Global City, Philippines, operating on ahybrid work modelwith at least two days per week in the office.

This role follows a4-day work week (Monday, Tuesday, Friday, and Saturday), covering theAustralian time zone (8:0 AM – 7:00 PM AEST / 10 hours per day including a 1-hour break).

Benefits & Rewards

• We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable).
• In return, you can expect HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness, and more.

We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees.

For more information, visitNasdaq Benefits & Rewards Career Page.