Site Operations Lead – Fast-Paced Warehouse & Dispatch

SPX Express; Manila; On-site; PHP 400,000 - 650,000; Full time

Job summary

SPX Express is seeking a Warehouse Operations Manager to oversee inbound, storage, picking, packing and dispatch activities in a fast-paced retail and dark store environment. You will lead a store team, ensure SLA adherence, and drive productivity and quality benchmarks across the operation.

The role requires strong inventory control skills, team leadership, and excellent coordination with planning, dispatch and transport teams.

Qualifications

• Strong knowledge of Warehouse/Retail/Dark store operations.
• Leadership and team handling skills are essential.
• Ability to work in a fast-paced environment.
• Strong coordination and communication skills in English and Tagalog.
• Proficient with MS Excel, WMS and email systems.
• Availability of immediate joiners preferred.

Responsibilities

• Manage daily operations: inbound, storage, picking, packing & dispatch
• Ensure SLA adherence, productivity & quality benchmarks
• Monitor inventory accuracy, cycle counts & shrinkage control
• Lead, train & manage the store team.
• Coordinate with planning, dispatch & transport teams
• Ensure safety, hygiene & statutory compliance
• Handle escalations and peak volume operations
• Maintain MIS reports (manpower, productivity, inventory, cost)

Skills

Leadership

Team management

Coordination

Communication

Tools

Excel

WMS

Email

Job description

SPX Express is seeking a Warehouse Operations Manager to oversee inbound, storage, picking, packing and dispatch activities in a fast-paced retail and dark store environment. You will lead a store team, ensure SLA adherence, and drive productivity and quality benchmarks across the operation.

The role requires strong inventory control skills, team leadership, and excellent coordination with planning, dispatch and transport teams.