Site Acquisition Specialist

Globe Telecom; Taguig; On-site; PHP 334,800 - 558,000; Full time

Job summary

Globe Telecom in Taguig, Philippines is seeking a candidate to manage and monitor utility accounts, ensuring proper coordination and settlement.

This position demands effective record management and engagement with service providers, focusing on continuous operational efficiency. The successful applicant will support data analysis initiatives while upholding Globe’s commitment to equal opportunity.

Responsibilities

• Manage and monitor utility accounts in North Luzon.
• Ensure strict monitoring to prevent service disruptions.
• Maintain updated database records for reporting.
• Coordinate issues related to consumption with business units.
• Reconcile accounts and ensure timely billing settlement.
• Negotiate discounts or waivers with utility providers.
• Manage records and ensure compliance with retention policies.
• Conduct data analysis and generate reports.

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

• Management & Monitoring of JPA & Utility Accounts (Pole Rental, Power, Water & Misc Accounts) in North Luzon
• Facilitate strict monitoring of accounts to avoid any service disruption or disconnection and delay in the processing of utility billings
• Maintains updated records on the database for proper monitoring, coordination as well as for easier and accurate generation of reports
• Handles coordination of issues and concerns related to actual usage / consumption with business units and/or end users
• Settlement and Account Reconciliation
• Facilitates validation and processing of utility / service billings for the complete settlement of the said accounts on / before its due dates or agreed settlement of account
• Ensure monitoring and updating in the system all check payments, official receipts received and CWTs released
• Performs / handles negotiation with utility service provider / contractor to avail of discounts / waiver of costs for early settlement and/or special agreements that will generate savings to the company
• Attend to reported problems related to bill processing, settlement and reconciliation of accounts and escalates issues to avoid any service disruptions/disconnections as well as settlement of penalties.
• Ensures Proper Record Management
• Handles / facilitates efficient and effective filing of records pertaining to accounts and transactions handled including Service Agreements / Contracts with service providers and other documents endorsed.
• Ensure adherence to documents retention policy
• Ensure scanning of documents and updating in the system
• Conduct data analysis & generate reports
• Contribute to the development and implementation of process automation initiatives to enhance operational efficiency and accuracy

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.