ShopMy Affiliate Operations Coordinator

The-Montage-Accessories-Co.-Ltd.; Manila; On-site; PHP 391,000 - 614,000; Full time

Job summary

The Montage Accessories Co. Ltd. in Metro Manila seeks an Affiliate Operations Coordinator to own day-to-day admin and promoter communications for ShopMy-based affiliate programs across several brands.

You’ll ensure fast, on-brand responses, clean data, and timely payouts, while spotting promoter potential and proposing process improvements for scale. This role requires precision, async work capability, and collaboration with a US-based team.

Qualifications

• 2+ years in affiliate marketing, influencer operations, or a detail-driven coordination role.
• Hands-on experience with affiliate platforms (ShopMy, LTK, Impact, or similar).
• Excellent written English and ability to handle high-volume promoter messages.
• Strong organizational skills and comfort using platforms/tools without heavy hand-holding.
• Experience with spreadsheets/data tracking for payout and performance.

Responsibilities

• Promoter Communication: act as primary contact, onboard new promoters, and send updates promptly.
• Program Administration: manage ShopMy platform, code assignment, commissions, and payouts.
• Reporting & Coordination: pull performance reports and support seasonal campaign rollouts.

Skills

Affiliate marketing

Influencer operations

Attention to detail

Excellent written English

Strong organizational skills

Tools

Google Sheets

Excel

Job description

Department: Marketing – Creative, Content & Comms

Reports to: Senior Coordinator , Influencer Partnerships

ABOUT THE ROLE

MDB Co. runsShopMy, an affiliate program spanning 500+ promoters across ourBabyletto, Namesake, anddaVincibrands.We'relooking for a detail-oriented Affiliate Operations Coordinator to own the day-to-day administration and communication of the program, working closely with our Partnerships lead who sets overall program strategy and direction.

A great person in this role makes the program run like clockwork: promoters get fast, on-brandresponses,nothing sits in a queue, and the data is always clean enough to act on.You'llspot patterns before they become problems, flag which promoters are worth deeper investment, and bring ideas for tightening the day-to-day process. The best coordinators in this kind of role become thepersonthe strategyleadtrusts to run point on the ground, not just execute tasks handed down.

WHAT YOU’LL DO

Promoter Communication

• Serve as the primary point of contact for the promoter community: answering questions, troubleshooting access issues, and keeping response times fast
• Send onboarding communications to new promoters and ensure they have what they need to start posting (codes, links, product info, guidelines)
• Draft and send regular update communications (new product drops, seasonal pushes, program reminders) based on direction from the Partnerships lead

Program Administration

• Manage theShopMy platform: promoter approvals, code assignment, commission tracking, and payout processing
• Maintain accurate, up-to-date records on promoter status, performance tiers, and activity levels
• Track content submissions and ensure promoters are posting in line with program guidelines
• Flag inactive or underperforming promoters for review

Reporting & Coordination

• Pull regular performance reports (revenue by promoter, program totals, top performers) for the Partnerships lead
• Support seasonal campaign rollouts by preparing promoter-facing assets and communications on schedule
• Maintain a clean, organized system for tracking outstanding tasks, promoter tiers, and program calendar

What You Bring

• Prior hands-on experience with affiliate platforms (ShopMy, LTK, Impact, or similar) —required
• 2+ years in affiliate marketing, influencer operations, or a similarly detail-driven coordination role
• Excellent written communication in English; comfortable handling a high volume of promoter messages daily with a friendly, on-brand tone
• Strong organizational skills and comfort working inside platforms/tools without heavy hand-holding
• Experience with spreadsheets/data tracking (Google Sheets or Excel) for payout and performance tracking
• Reliable, self-directed, and comfortable working async across time zones with a US-based team
• A service mindset: you genuinely want promoters to feel taken care of, paired with an eye for what's working and what isn't

Nice to Have

• Familiarity with the baby/kids or home/lifestyle product category
• Experience supporting multiple brands or product lines at once

Success Looks Like

• Promoter response time consistently fast, with high satisfaction across the community
• Program administration (approvals, payouts, code management) running with zero backlog
• Clean, reliable reporting that the Partnerships lead can act on without having to chase details
• The Partnerships lead spending materially less time on day-to-day admin and more time on strategy and growth