Shopify E‑commerce Lead — Growth & Operations

Crate & Barrel; Pasay; On-site; PHP 1,400,000 - 2,200,000; Full time

Job summary

Crate & Barrel Philippines is seeking an experienced E-commerce Manager to own the online store, optimize Shopify backend, analyze sales performance, and drive improvements that enhance the online shopping experience for customers.

You will collaborate with Merchandising, Warehouse, and Marketing to ensure accurate product data, stock levels, timely promotions, and smooth order fulfillment, while translating data into practical actions.

Qualifications

• Bachelor's degree in a related field.
• ≥3 years of e-commerce experience, preferably in retail or lifestyle brands.
• Hands-on Shopify backend management expertise.
• Proficiency in Shopify Analytics, GA4, and Excel.
• Strong data interpretation and actionable recommendation skills.

Responsibilities

• Develop and implement strategies to hit online sales targets and profitability.
• Manage Shopify backend: listings, collections, pricing, promotions, settings.
• Monitor sales, traffic, conversion, AOV, and cart abandonment for improvements.
• Prepare performance reports and act on trends and customer behavior.
• Monitor speed, mobile usability, search, navigation, and checkout with developers.
• Improve product pages, recommendations, and shopping flow.
• Coordinate with Merchandising and Warehouse for accurate data and stock.
• Oversee order processing; resolve payment, fulfillment, and returns with teams.
• Manage Shopify apps and integrations; test updates and cost.
• Work with Marketing on launches and promotions; ensure correct setup.
• Plan website enhancements and process improvements based on needs.
• Maintain relationships with external developers and service providers.

Skills

Shopify backend management

Data-driven decision making

Project coordination

Cross-functional collaboration

Education

Bachelor's degree or equivalent in Business, IT, Marketing

Tools

Shopify

Google Analytics 4

Excel

Job description

Crate & Barrel Philippines is seeking an experienced E-commerce Manager to own the online store, optimize Shopify backend, analyze sales performance, and drive improvements that enhance the online shopping experience for customers.

You will collaborate with Merchandising, Warehouse, and Marketing to ensure accurate product data, stock levels, timely promotions, and smooth order fulfillment, while translating data into practical actions.