Ship's Store Operations Leader – Overseas Deployment

Amentum; Manila; On-site; PHP 5,576,000 - 8,055,000; Full time

Job summary

Amentum seeks a Ship's Store Customer Services Manager to lead the customer service operations for a US Navy program on Diego Garcia. You will supervise staff, ensure quality service, and maintain compliance with policies while coordinating schedules and training to uphold high standards.

The role requires strong leadership, excellent communication, and the ability to manage operations in a remote overseas environment with strict safety and reporting requirements.

Qualifications

• Experience supervising customer service teams.
• Strong interpersonal and leadership abilities.
• Proven ability to manage diverse groups in fast-paced retail environments.

Responsibilities

• Manage day-to-day Ship's Store customer service operations.
• Lead, train, and coach staff; schedule work coverage.
• Ensure compliance with policies, procedures, and reporting.
• Oversee cash handling, inventory, and transactions.
• Coordinate with management and respond to customer needs and issues.

Skills

Leadership

Customer service

Communication

Time management

Retail operations

Cash handling

Job description

Amentum seeks a Ship's Store Customer Services Manager to lead the customer service operations for a US Navy program on Diego Garcia. You will supervise staff, ensure quality service, and maintain compliance with policies while coordinating schedules and training to uphold high standards.

The role requires strong leadership, excellent communication, and the ability to manage operations in a remote overseas environment with strict safety and reporting requirements.