Shift Manager: Team Leader in Quick-Service

PLK Philippines, Inc. | Popeyes; Cavite City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading quick service restaurant in Cavite is seeking a Shift Manager to oversee operations and ensure high-quality service. The ideal candidate will manage staff, handle customer complaints, and maintain budgetary control. A bachelor's degree in a relevant field and at least 2 years of experience in a similar role are required. Join our team to create a positive dining experience for all customers.

Qualifications

• At least 2 years of experience as a Management Trainee or Shift Manager in a quick service restaurant.
• Must have strong leadership and delegation skills.
• Ability to manage staff and maintain positive employee relations.

Responsibilities

• Oversee restaurant partners and ensure proper shift handovers.
• Manage customer complaints and service recovery.
• Implement cash control procedures to prevent errors.

Skills

Leadership skills

Time management

Customer service

Teamwork

Inventory management

Education

Bachelor’s degree in Hotel & Restaurant Management or equivalent

Job description

A leading quick service restaurant in Cavite is seeking a Shift Manager to oversee operations and ensure high-quality service. The ideal candidate will manage staff, handle customer complaints, and maintain budgetary control. A bachelor's degree in a relevant field and at least 2 years of experience in a similar role are required. Join our team to create a positive dining experience for all customers.