Shift Manager

PLK Philippines, Inc. (Popeyes); Taguig; On-site; PHP 334,800 - 558,000; Full time

Job summary

PLK Philippines, Inc. (Popeyes) is seeking a restaurant manager in Taguig, Metro Manila. The role involves overseeing restaurant operations, managing schedules, and ensuring a high standard of service. Candidates should have a bachelor’s degree and at least 2 years of experience in fast food management.

You will lead staff, handle customer complaints, and ensure cost control, all while maintaining a positive environment. Join our Poppin team and make great things happen!

Qualifications

• Minimum 2 years of experience as a Management Trainee or Shift Manager.
• Skilled in managing staff, time, inventory, and schedules.
• Strong leadership and customer service skills.

Responsibilities

• Oversee restaurant partners and manage schedules.
• Ensure proper shift handovers and lead kitchen staff.
• Review daily store performance and implement cash control procedures.
• Create ways to reduce restaurant expenses.
• Maintain positive employee relations and promote teamwork.
• Handle customer complaints and ensure customer satisfaction.

Skills

Leadership

Customer Service

Time Management

Inventory Management

Staff Management

Education

Bachelor’s degree in relevant field

Job description

Be one of our Poppin new recruits for Popeyes!

Responsibilities

• Oversee restaurant partners, manage schedules, and supervise opening and closing procedures.
• Ensure proper shift handovers and lead kitchen staff to achieve high‑quality products and target costs.
• Review daily store performance, handle store funds, and implement cash control procedures to prevent errors.
• Create ways to reduce restaurant expenses and stay within budget.
• Maintain positive employee relations, promote teamwork, and serve as a role model and coach.
• Handle customer complaints and service recovery, build and maintain positive relationships with customers and stakeholders, ensuring every customer leaves with a smile.

Qualifications

• Bachelor’s degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management, or equivalent.
• Minimum 2 years of experience as a Management Trainee or Shift Manager in a quick service restaurant.
• Skilled in managing staff, time, inventory, schedules, and have strong leadership, delegation, and customer service skills.

Come join our Poppin team and let's make great things happen!