Shared Service Head I Chief Admin Officer

HRTX; Santa Clara; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

HRTX is seeking a Shared Services Head to lead HR, Admin and IT across a diversified conglomerate in the Philippines. You will shape group-wide policies, drive digital transformation, and ensure governance and compliance across subsidiaries.

You will partner with senior management to align services with business goals, optimize processes, and manage budgeting and service delivery across multiple entities, fostering collaboration and continuous improvement.

Qualifications

• Bachelor's degree in Business Administration, Management, HR, IT or related field.
• Masters degree is an advantage for candidates.

Responsibilities

• Lead HR, Admin, and IT in the shared services organization.
• Design and implement group-wide policies, systems and processes.
• Partner with senior management to align services with corporate goals.
• Manage performance and service delivery of shared service functions.
• Oversee budgeting and cost optimization for all shared service operations.
• Drive digital transformation and process improvement initiatives.
• Foster collaboration, compliance, and continuous improvement across the organization.
• Ensure governance, regulatory and reporting standards are met across corporate support areas.

Skills

Shared services leadership

Corporate governance

HR operations

IT operations

Policy design

Budgeting

Education

Bachelor's degree in Business/related field

Masters degree (advantage)

Job description

About the Role

The Shared Services Head will lead and oversee all corporate support functions within the organization, ensuring seamless and efficient delivery of shared services such as Human Resources, Administration, legal and Information Technology. This role functions similarly to a Chief Administrative Officer, providing strategic direction and operational oversight across multiple business units within the group.

The position plays a key role in driving organizational synergy, process optimization, and business continuity within a diversified portfolio that spans sectors such as water, wastewater, renewable energy, and environmental management.

Key Responsibilities

• Provide leadership and strategic oversight for the HR, Admin, and IT departments under the shared services organization.
• Design and implement group-wide policies, systems, and processes to ensure consistency and efficiency across all subsidiaries.
• Partner closely with senior management and business unit heads to align shared service functions with overall corporate goals and operational requirements.
• Manage performance and service delivery of shared service functions to support business objectives effectively.
• Oversee resource planning, budgeting, and cost optimization for all shared service operations.
• Drive digital transformation and process improvement initiatives to enhance productivity and operational efficiency.
• Foster a culture of collaboration, compliance, and continuous improvement across the organization.
• Ensure that governance, regulatory, and reporting standards are met across all corporate support areas.

Qualifications

• Bachelors degree in Business Administration, Management, Human Resources, Information Technology, or a related field; a Masters degree is an advantage.
• Proven leadership experience in a shared services, corporate support, or chief administrative capacity preferably within a conglomerate or multi-company setup.
• Strong background in HR, Admin, and IT operations, with the ability to integrate and streamline cross-functional processes.
• Excellent stakeholder management, organizational development, and strategic planning skills.
• High level of business acumen and ability to manage multiple priorities across various entities.
• Open to experienced professionals as well as younger leaders with strong management potential.