Head of Shared Services

Michael Page Philippines; Taguig; On-site; PHP 3,000,000 - 5,500,000; Full time

Benefits offered by this job

Opportunity for professional growth

Collaborative and innovative work environment

Leadership development potential

Job summary

A leading financial services institution in Metro Manila is seeking a Head of Shared Services to oversee the strategy and operations of its technology department. The ideal candidate should possess extensive knowledge of shared services within the financial sector and have a proven track record in technology application and team leadership. This role offers a collaborative work environment with opportunities for professional growth and impact in the organization.

Qualifications

• Extensive knowledge of shared services operations within the financial services industry.
• Strong background in technology and its application in business operations.
• Proven experience in leading and managing diverse teams effectively.
• Excellent skills in strategic planning, problem-solving, and decision-making.
• Familiarity with regulatory requirements and compliance in the financial services sector.
• Results-driven mindset with a focus on continuous improvement.

Responsibilities

• Lead the overall strategy and operations of the Shared Services technology department.
• Ensure the delivery of high-quality technology services to stakeholders.
• Identify and implement process improvements to enhance efficiency.
• Collaborate with cross-functional teams to align shared services with goals.
• Monitor and manage performance of shared services teams.
• Develop and implement risk management strategies for compliance.
• Oversee integration of new technologies and systems.
• Provide leadership and mentorship to team members to foster professional development.

Skills

Leadership

Strategic planning

Problem-solving

Decision-making

Knowledge of shared services operations

Technology application in business

Continuous improvement

Job description

• Join a top financial institution in the country
• Lead and take full ownership of high‑value business initiatives.

About Our Client

The organization is a large financial services entity with a strong presence in the market. They are committed to leveraging technology to drive operational excellence and support their business objectives.

Job Description

• Lead the overall strategy and operations of the Shared Services technology department.
• Ensure the delivery of high-quality technology services to internal and external stakeholders.
• Identify and implement process improvements to enhance efficiency and reduce costs.
• Collaborate with cross-functional teams to align shared services with organizational goals.
• Monitor and manage the performance of shared services teams to meet key performance indicators.
• Develop and implement risk management strategies to ensure compliance with industry standards and regulations.
• Oversee the integration of new technologies and systems to support business growth.
• Provide leadership and mentorship to team members to foster professional development.

The Successful Applicant

A successful Head of Shared Services should have:

• Extensive knowledge of shared services operations within the financial services industry.
• A strong background in technology and its application in business operations.
• Proven experience in leading and managing diverse teams effectively.
• Excellent skills in strategic planning, problem-solving, and decision-making.
• Familiarity with regulatory requirements and compliance in the financial services sector.
• A results-driven mindset with a focus on continuous improvement.

What's on Offer

• Opportunity to work in a leading organization within the financial services industry.
• Collaborative and innovative work environment in BGC
• Potential for professional growth and leadership development.

If you are ready to take on a leadership role in shared services and make a lasting impact, we encourage you to apply today!