ServiceNow Sr. Developer

2181 Alere Philippines, Inc.; Taguig; On-site; PHP 1,674,000 - 2,790,000; Full time

Job summary

Abbott is seeking a Senior ServiceNow Developer based in the Philippines (Taguig City) to design, develop, configure, and support enterprise ServiceNow solutions across ITSM, CSM, GRC, HAM, ITOM, SPM and custom apps.

You will provide technical leadership, mentor junior developers, ensure alignment with platform standards, security, performance, and scalability while contributing to Agile delivery and release planning.

Qualifications

• ,Bachelor's degree in a related field or equivalent experience.
• 7+ years software development in enterprise environments.
• 5+ years hands-on ServiceNow development.
• Experience across ITSM, CSM, GRC, HAM, ITOM or SPM preferred.
• Strong scripting, security, and governance knowledge in ServiceNow.

Responsibilities

• Serve as senior developer for ServiceNow across ITSM, CSM, GRC, HAM, ITOM, SPM, and custom apps.
• Provide technical leadership on development standards, architecture patterns, and platform best practices.
• Design and develop ServiceNow applications, workflows, integrations, portals, and automation.
• Collaborate with architects to ensure solutions align with platform strategy, security, and performance.
• Participate in Agile teams, lead technical reviews, testing, and release planning.
• Drive platform optimization, automation opportunities, and governance.

Skills

ServiceNow development

Scripting (server-side)

Scripting (client-side)

Agile methodologies

Mentoring/leadership

Security governance

Communication

Education

Bachelor's degree in Computer Science / Information Systems / Software Engineering

Tools

ServiceNow

Job description

JOB DESCRIPTION: Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As the ServiceNow Senior Developer, you will serve as a senior technical leader responsible for designing, developing, configuring, and supporting enterprise ServiceNow solutions across multiple business and IT domains. You will partner closely with architects, business analysts, platform owners, and stakeholders to deliver scalable, maintainable, and high-quality solutions that align with organizational strategy, governance requirements, and platform best practices.

What You’ll Do

• Serve as the senior developer for ServiceNow-enabled capabilities across multiple modules including IT Service Management (ITSM), Customer Service Management (CSM), Governance, Risk & Compliance (GRC), Hardware Asset Management (HAM), IT Operations Management (ITOM), Strategic Portfolio Management (SPM), and custom applications.
• Provide technical leadership on ServiceNow development standards, architecture patterns, and platform best practices while mentoring junior developers and administrators.
• Design and develop ServiceNow applications, workflows, integrations, portal experiences, and automation capabilities that support business objectives.
• Collaborate with architects and stakeholders to ensure solutions align with platform strategy, architectural standards, security, performance, and scalability requirements.
• Participate in Agile delivery teams, lead technical reviews, perform testing and validation activities, and support release planning and user acceptance testing.
• Drive platform optimization, automation opportunities, integration strategies, and development governance to deliver efficient and user-focused digital workflows.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or equivalent combination of education and experience.
• Minimum 7+ years of software development experience in enterprise environments.
• Minimum 5+ years of hands‑on ServiceNow development experience.
• Deep understanding of ServiceNow platform architecture, application development framework, and data model.
• Proven experience developing solutions across multiple ServiceNow modules, preferably including ITSM, CSM, GRC, HAM, ITOM, and/or SPM.
• Expertise in server‑side and client‑side scripting within the ServiceNow platform.
• Strong understanding of ServiceNow security architecture, ACLs, roles, and governance controls.
• Experience developing and troubleshooting complex integrations and automation solutions.
• Strong knowledge of ITIL processes and enterprise service management practices.
• Ability to design scalable, maintainable, and supportable technical solutions.
• Excellent problem‑solving, analytical, troubleshooting, and communication skills.
• Strong experience working within Agile delivery methodologies.
• Experience working within regulated environments such as healthcare, life sciences, pharmaceutical, or GxP‑controlled environments preferred.
• Experience leading development teams and mentoring technical resources preferred.

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (ITSM, CSM, GRC, ITOM, or related modules)
• ITIL Foundation Certification or higher

Location

This position is based in Philippines.

WORK SHIFT: Standard

TRAVEL: Not specified

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Job Details

Job Family: IT Services & Solutions Delivery

Division: BTS Business Technology Services

Location: Philippines > Taguig City : Five/Neo Building

Additional Locations:

Compensation

The base pay for this position is N/A. In specific locations, the pay range may vary from the range posted.

About Abbott

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more.

With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

Equal Opportunity

Abbott is an Equal Opportunity Employer, committed to employee diversity.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

Connect with us

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

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