Engineer, Application Development and Maintenance - ServiceNow Platform Developer

Cardinal Health; Taguig; On-site; PHP 800,000 - 1,100,000; Full time

Benefits offered by this job

Hybrid work model

Inclusive workplace

Job summary

Cardinal Health is seeking a skilled ServiceNow Developer to join our agile Platform Scrum team. You will design, develop, and implement new features while enhancing existing configurations to boost business efficiency and measure impact.

You will collaborate with cross-functional teams in an agile environment, taking the lead on releases, upgrades, and documentation while mentoring peers and driving continuous improvement.

Qualifications

• Bachelor's degree in related field; advanced degree preferred.
• 4+ years of hands-on ServiceNow development or implementation experience (ITSM).
• Experience with ServiceNow upgrades and patches; integration components like SSO/LDAP.

Responsibilities

• Design and develop technical solutions on the ServiceNow platform following best practices.
• Develop ITSM & scoped applications including catalog items and enhancements.
• Design and implement integrations via APIs and authentication mechanisms.
• Create technical documentation and mentor junior colleagues.
• Lead weekly/sprint releases and coordinate deployments to Production.
• Assist in upgrade activities and defect handling during regression tests.
• Identify and implement improvements to reduce technical debt.

Skills

ServiceNow

ITSM

JavaScript

REST

SOAP

HTML

CSS

XML

PowerShell

Python

Education

Bachelor's degree in related field

Advanced degree preferred

Tools

ServiceNow

Job description

Job Summary

We are seeking a highly skilled ServiceNow Developer that will join our dynamic ServiceNow Platform Scrum team. This role is focused on design, development, and implementation of new features and functionalities while enhancing existing configurations to drive business efficiency. As a key contributor, the developer will collaborate closely with cross-functional teams in an agile environment, ensuring scalable solutions that align with organizational goals and deliver measurable impact.

Essential Duties and Responsibilities

• Responsible for designing and developing technical solutions on the ServiceNow platform following best development practices to fulfill business demands.
• Development of ITSM & scoped applications including but not limited to new catalog items, customizations and enhancements.
• Works with partners to design and implement integration/data feeds/interfaces with other systems, such as APIs and Authentication
• Research on feasibility of new platform functionalities and/or customization requests to satisfy business needs.
• Creates technical documentation
• Act as a mentor to less experienced colleagues
• Recommends process improvements and displays a continuous improvement mindset
• On-call on a quarterly rotation
• Act as lead developer who is responsible for the weekly and sprint releases including but not limited to preparing updates sets, deployment to Production and communications.
• Hand-on with ServiceNow upgrade including but not limited to reviewing release notes and handle defects during regression tests
• Recommend solutions to reduce technical debts

Qualifications

• BA, BS or equivalent in related field. Advance Degree preferred.
• 4+ years of strong hands‑on ServiceNow implementation or development experience primarily on ITSM module
• Experience with ServiceNow instance upgrades and patches along with strategy and execution
• Experience with integration components such as SSO, LDAP
• Experience with web technologies such as AJAX, XML, CSS, HTML, JavaScript, Web Services (SOAP, REST)
• Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design, and/or software engineering principles
• Understanding of Incident Management, Change Management, Configuration Management, and Release Management as it relates to ITIL
• Experience with Run book automation and data integration
• Experience with a scripting language, such as PowerShell, Perl or Python is desirable
• Ability to work under pressure and handle tight timelines
• Excellent verbal/written communication skills
• Exceptional interpersonal skills and ability to work independently and with a global team
• Experience in Agile methodology
• Must Have Certified System Administrator (CSA) (Preferred)
• Certified Application Developer (CAD) (Preferred)
• Certified Implementation Specialist – IT Service Management (CIS-ITSM) (Desired)
• ITIL certifications (Desired)

Work Environment

Hybrid setup with collaboration across global teams Agile – Scrum (2-week sprint)

Company Culture and Diversity

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Equal Opportunity Statement

Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Company Information

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.