ServiceNow Night Engineer: AI-Driven Catalog & Integrations

Arch Global Services (Philippines) Inc.; Taguig; Hybrid; PHP 900,000 - 1,800,000; Full time

Job summary

AGSI in Metro Manila (Taguig) seeks an experienced ServiceNow Developer for night shifts to design, develop, and test catalog items, custom apps, and integration solutions including Now Assist AI. You will collaborate with analysts to analyze requirements and support production deployments and upgrades.

The role requires 5–8 years in ServiceNow development, strong scripting skills, ITIL familiarity, and excellent communication to diverse stakeholders. Night shift availability is essential.

Qualifications

• 5–8 years of professional work experience.
• At least 3 years of ServiceNow development experience.
• Experience with Now Assist AI or other ServiceNow AI capabilities is a plus.
• Strong server-side and client-side scripting on ServiceNow, including Business Rules, Client Script, Script Include, UI Policy, UI Actions, and UI Pages.

Responsibilities

• Design, architecture, maintenance, and enhancement of Catalog items.
• Configure and support Now Assist AI capabilities across ServiceNow modules.
• Create and maintain ServiceNow architecture documentation including AI-enabled workflows.
• Translate technical requirements for non-technical stakeholders and implement on the platform.

Skills

ServiceNow

Scripting

Agile/Jira

Education

BS in Computer Science

Tools

ServiceNow Studio

UI Builder

Workflow Designer

REST API

Job description

AGSI in Metro Manila (Taguig) seeks an experienced ServiceNow Developer for night shifts to design, develop, and test catalog items, custom apps, and integration solutions including Now Assist AI. You will collaborate with analysts to analyze requirements and support production deployments and upgrades.

The role requires 5–8 years in ServiceNow development, strong scripting skills, ITIL familiarity, and excellent communication to diverse stakeholders. Night shift availability is essential.