Service Supervisor

SECOND SKIN INDUSTRIES, INC.; Quezon City; On-site; PHP 312,000 - 502,000; Full time

Job summary

SECOND SKIN INDUSTRIES, INC. is seeking a hands-on Service Operations Supervisor to oversee daily auto service activities and ensure quality across PPF, tint, detailing, and coatings. You will lead a team of technicians and coordinate with service advisors to uphold company standards.

Responsibilities include conducting comprehensive inspections, identifying defects, and guiding corrective actions. The role requires strong leadership, attention to detail, and a track record of maintaining

Qualifications

• 4+ years of experience in automotive service operations, quality control, detailing, PPF, tint, or related automotive services.
• Supervisory or team-lead experience preferred.
• Strong knowledge of automotive workmanship and service quality standards.
• Strong attention to detail and inspection skills.
• Able to identify defects and determine appropriate corrective actions.
• Good leadership, communication, and problem-solving skills.
• Willing to work hands-on and conduct actual vehicle inspections.

Responsibilities

• Supervise daily service operations and monitor team performance.
• Conduct pre-service, in-process, and final quality inspections.
• Ensure PPF, tint, detailing, ceramic coating, and other services meet company standards.
• Identify workmanship issues such as bubbles, lifting, scratches, contamination, poor alignment, uneven application, and other defects.
• Verify that identified issues are properly corrected before vehicle release.
• Monitor compliance with standard operating procedures and quality guidelines.
• Review vehicle condition before and after service through photos, checklists, and documentation.
• Coordinate with Service Advisors, technicians, installers, and management regarding quality concerns.
• Ensure proper handling and protection of customer vehicles throughout the service process.
• Monitor turnaround time while maintaining service quality.
• Conduct coaching and corrective feedback for technicians and installers.
• Report recurring quality issues and recommend process improvements.
• Ensure work areas, tools, equipment, and service bays maintain proper standards.
• Assist in resolving customer complaints related to service quality.

Skills

Automotive service ops

Supervisory

Quality standards

Inspection skills

Defect identification

Leadership/communication

Hands-on inspections

Job description

Key Responsibilities

• Supervise daily service operations and monitor team performance.

• Conduct pre-service, in-process, and final quality inspections.

• Ensure PPF, tint, detailing, ceramic coating, and other services meet company standards.

• Identify workmanship issues such as bubbles, lifting, scratches, contamination, poor alignment, uneven application, and other defects.

• Verify that identified issues are properly corrected before vehicle release.

• Monitor compliance with standard operating procedures and quality guidelines.

• Review vehicle condition before and after service through photos, checklists, and documentation.

• Coordinate with Service Advisors, technicians, installers, and management regarding quality concerns.

• Ensure proper handling and protection of customer vehicles throughout the service process.

• Monitor turnaround time while maintaining service quality.

• Conduct coaching and corrective feedback for technicians and installers.

• Report recurring quality issues and recommend process improvements.

• Ensure work areas, tools, equipment, and service bays maintain proper standards.

• Assist in resolving customer complaints related to service quality.

Ideal Qualifications

• 4+ years of experience in automotive service operations, quality control, detailing, PPF, tint, or related automotive services.

• Supervisory or team-lead experience is preferred.

• Strong knowledge of automotive workmanship and service quality standards.

• Strong attention to detail and inspection skills.

• Able to identify defects and determine appropriate corrective actions.

• Good leadership, communication, and problem-solving skills.

• Willing to work hands-on and conduct actual vehicle inspections.