Branch Operations & Marketing Supervisor

BDO Unibank; Naga; On-site; PHP 300,000 - 360,000; Full time

Job summary

BDO Unibank in the Philippines seeks an experienced branch operations supervisor to oversee tellering, cashiering and ATM operations. You will ensure prompt, compliant service and support the Branch Head in marketing the bank's products and services.

You will supervise cash handling, ATM availability, compliance with internal controls, and staff development, contributing to achieving branch targets and high customer satisfaction.

Responsibilities

• Supervises the over-all cash and marketing operations of the branch by promoting continuous enhancement of quality service, customer handling, accurate processing and operational efficiency.
• Supervises the efficient cash servicing to clients and cash transfers to other branches/banks, with acceptable accuracy and proper cash management.
• Ensures secured and continued availability of ATM operations to meet customers' needs.
• Assumes accounting responsibility on vouching of transactions or branches without Accounting Assistants.
• Ensures adherence to bank policies, internal controls, external regulations and service standards by branch personnel.
• Handles the section's personnel requirements, promotes staff development and maintains harmonious work relationships.
• Assists in achieving branch financial targets.
• Acts as alternate Consumer Assistance Officer (CAO).
• Performs other duties as assigned from time to time.

Job description

BDO Unibank in the Philippines seeks an experienced branch operations supervisor to oversee tellering, cashiering and ATM operations. You will ensure prompt, compliant service and support the Branch Head in marketing the bank's products and services.

You will supervise cash handling, ATM availability, compliance with internal controls, and staff development, contributing to achieving branch targets and high customer satisfaction.