Service Officer

BDO Unibank; Bonifacio; On-site; PHP 320,000 - 420,000; Full time

Job summary

BDO Unibank is seeking a Branch Operations Specialist to oversee tellering, cashiering, and ATM activities at a branch, ensuring prompt, accurate service in line with bank standards and internal controls.

The role supervises cash services, asset custody, and branch reporting, emphasizing accuracy and timely documentation. Requires a 4-year degree and 5+ years in branch operations with strong communication skills.

Qualifications

• Graduate of any 4 year degree.
• With at least5 years experience as Assistant Cashier in Branch operations in a commercial or universal bank.
• With good communication skills.

Responsibilities

• Performs start and end of day activities.
• Supervises the Cash Services and ATM operations of the branch.
• Acts as the chief custodian of the peso cash, foreign currencies, accountable forms and late checks of the branch.
• Responsible for verifying details and issuance of accountable forms are properly accounted. Assistant for signature / approval.
• Reviews / prepares, approves and submits branch reports. Ascertains completeness, accuracy and prompt and proper dispatch of documents / reports to concerned units. Ensures that discrepancies are reported or resolved on time.

Skills

Cash handling

Branch operations

Communication skills

Education

Bachelor's degree

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The position is primarily responsible for overseeing the daily operations of tellering, cashiering and ATM operations of the Branch. Ensures prompt and efficient service delivery in compliance with the Banks service standards and internal control.

Responsibilities

• Performs start and end of day activities.
• Supervises the Cash Services and ATM operations of the branch.
• Acts as the chief custodian of the peso cash, foreign currencies, accountable forms and late checks of the branch.
• Responsible for verifying details and issuance of accountable forms are properly accounted. Assistant for signature / approval.
• Reviews / prepares, approves and submits branch reports. Ascertains completeness, accuracy and prompt and proper dispatch of documents / reports to concerned units. Ensures that discrepancies are reported or resolved on time.

Qualifications

• Graduate of any 4 year degree course.
• With at least5 years experience as Assistant Cashier in Branch operations in a commercial or universal bank.
• With good communication skills.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 25730