Service Officer

BDO Unibank; Puerto Princesa; On-site; PHP 300,000 - 420,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Branch Operations Supervisor in Puerto Princesa, Philippines. You will oversee tellering, cashiering, and ATM operations, ensuring prompt service and strict adherence to internal controls and service standards.

You will also assist the Branch Head in marketing the bank's products and services and help achieve branch financial targets, with mobility within the covered area as needed.

Qualifications

• Oversee daily tellering, cashiering and ATM operations.
• Ensure adherence to bank policies, internal controls and service standards.
• Assist Branch Head in marketing branch products and services; support target achievement.

Responsibilities

• Supervises cash and marketing operations of the branch.
• Ensures ATM operations availability and accounts for transactions.
• Ensures compliance with bank policies, internal controls and external regulatory requirements.
• Assists in achieving branch financial targets.
• Amenable with movement within the covered area.

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Mandate:

Responsible for overseeing the daily operations of tellering, cashiering and ATM operations of the branch. Ensures prompt and efficient service delivery in compliance with the bank's service standards and internal control. Responsible or the daily operations of the Marketing Section of the branch and provides assistance to the Branch Head in marketing the Bank's products and services.

Duties & responsibilities:

• Supervises the over-all cash and marketing operations of the branch
• Ensures secured and continued availability o ATM operations and assumes accounting responsibility on vouching of transaction
• Ensures adherence to prescribed bank policies and procedures, internal control, external regulatory requirements and compliance to service standards o branch personnel under his supervision
• Assists in achieving branch financial targets
• Amenable with movement within the covered area

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. All Rights Reserved.