Service Manager: Elevate Customer Experience

Nissan Commonwealth, Inc.; Bulacan; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading automotive manufacturer is seeking a Service Manager in Bulacan to document customer interactions, provide product information, and improve customer service. This role includes managing customer service staff and representing customer feedback to upper management. Ideal candidates should have a degree in Business or Administration and strong customer-facing skills. The position is full-time with a focus on customer service excellence.

Responsibilities

• Document interactions with customers for later summary and analysis.
• Provide customers with product information and availability.
• Deliver professional solutions for customer inquiries.
• Train and manage customer service staff.
• Represent customers' opinions to the company.
• Suggest and implement improvements to customer service.

Skills

Previous Service Experience

Comprehensive Industry Knowledge

Management Experience

Strong Customer-Facing Skills

Strong Written and Verbal Communication

Self-Motivated

Troubleshooting

Creative Problem-Solving

Education

Degree in Business or Administration

Job description

A leading automotive manufacturer is seeking a Service Manager in Bulacan to document customer interactions, provide product information, and improve customer service. This role includes managing customer service staff and representing customer feedback to upper management. Ideal candidates should have a degree in Business or Administration and strong customer-facing skills. The position is full-time with a focus on customer service excellence.