Service Desk Engineer - MSP, Cloud & Networking

KMC Solutions; Manila; On-site; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

401(k) with employer match

Paid time off

Job summary

Virtual Technologies Group (VTG) is seeking a skilled Service Desk Engineer to join our Managed Services team. You will support multiple client environments, administer Windows Server, network gear, virtualization, and cloud-integrated systems while documenting configurations and changes for our customers.

The ideal candidate has 3–5+ years in IT, strong problem-solving and customer-service mindset, and a passion for learning.

Qualifications

• 3–5+ years of hands-on IT experience in systems administration, infrastructure engineering, or MSP support roles.
• Experience deploying, configuring, and managing Windows Server environments.
• Strong documentation and change-management discipline.
• Solid understanding of VLANs, routing, switching, firewalls, and VPN technologies.
• Familiarity with Linux administration.
• Excellent communication with clients.

Skills

Windows Server

Group Policy (GPO)

Networking fundamentals

Documentation

Problem solving

Hypervisor deployment

MSP experience

Customer service mindset

Tools

PowerShell

Bash

Python

Azure AD

M365

Veeam

Datto

Job description

Virtual Technologies Group (VTG) is seeking a skilled Service Desk Engineer to join our Managed Services team. You will support multiple client environments, administer Windows Server, network gear, virtualization, and cloud-integrated systems while documenting configurations and changes for our customers.

The ideal candidate has 3–5+ years in IT, strong problem-solving and customer-service mindset, and a passion for learning.