Service Crew ( Counter/Cashier)

Artemisplus Express Inc./Kitchen City; Cavite City; On-site; PHP 156,000 - 212,000; Full time

Benefits offered by this job

Employee Discount

Retirement Plan

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

Artemisplus Express Inc./Kitchen City in Cavite City, Philippines, is hiring for an on-site Cashier/Waiter role. No prior experience required; high school diploma or equivalent is acceptable.

You will take and record orders, handle cash and other payments, prepare beverages, and keep the counter area clean and organized. We seek a customer-focused, reliable team player able to work in a fast-paced environment with shifts including weekends and holidays.

Qualifications

• High school graduate or equivalent; further training is a plus.
• Experience in food service or cashiering is an advantage but not required.
• Basic cash handling, customer service, and food safety knowledge.
• Good communication and interpersonal skills.
• Honest, trustworthy, courteous, and customer-oriented.
• Able to work in a fast-paced environment and as part of a team.
• Willing to work on shifting schedules, weekends, and holidays.
• Physically capable of standing for extended periods.

Responsibilities

• Greet customers warmly and provide prompt service.
• Take and record customer orders, including special requests.
• Prepare, assemble, and serve food items and beverages.
• Operate the POS system to process customer orders and payments.
• Receive cash, credit/debit card, e-wallet, and other payments, and provide change and receipts.
• Ensure all sales transactions are recorded and cash is handled securely.
• Maintain an organized cashier station and keep the counter clean.
• Assist in preparing and setting up the counter before opening.
• Monitor availability of items and report shortages.
• Ensure food safety and sanitation standards are followed.
• Maintain cleanliness of counter, tables, dining area, and workstations.
• Replenish condiments and utensils as needed.
• Respond to customer inquiries regarding menu items, prices, and promotions.
• Handle minor concerns and escalate complaints to the manager on duty.
• Assist with inventory checks and reporting discrepancies.
• Prepare end-of-shift cash reports and required documentation.
• Perform opening and closing duties and secure the work area.
• Coordinate with kitchen staff for accurate orders and efficient service.
• Thank customers and promote a positive dining experience.

Skills

Cash Handling

Customer Service

Food Safety

Interpersonal Skills

Attention to Detail

Teamwork

Reliability

Education

High School Diploma or Equivalent

Tools

POS System

Cash Register

Job description

Job Description

On-site - Cavite No Exp Required High/Senior High School Full-time

Government Mandated Benefits

Employee Discount, Retirement Plan

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Job Summary

Primarily responsible for providing excellent customer service by taking and processing customer orders, preparing and serving food and beverages, handling cash and other forms of payment, and maintaining the cleanliness and organization of the counter area. Ensures accurate transactions, timely service, food safety, and customer satisfaction in accordance with the establishment's standards and procedures.

Duties and Responsibilities

• Greet customers warmly and provide prompt, courteous, and friendly service.
• Take and accurately record customer orders, including special requests and meal preferences.
• Prepare, assemble, and serve food items and beverages in accordance with established standards and procedures.
• Operate the cash register or point-of-sale (POS) system to process customer orders and payments accurately.
• Receive cash, credit/debit card, e-wallet, and other authorized payments, and provide the correct change and receipts to customers.
• Ensure that all sales transactions are properly recorded and that cash is handled securely.
• Maintain an organized cashier station and ensure that the counter area is clean and ready for service.
• Assist in preparing and setting up the counter before opening, including arranging food displays, condiments, utensils, napkins, and other necessary supplies.
• Monitor the availability of food items, packaging materials, and other counter supplies, and report shortages to the supervisor.
• Ensure that food is handled, prepared, and served safely in compliance with sanitation and food safety standards.
• Maintain cleanliness and sanitation of the counter, tables, dining area, and surrounding workstations.
• Replenish condiments, napkins, utensils, and other dining essentials as needed.
• Respond to customer inquiries regarding menu items, prices, promotions, and available food selections.
• Handle minor customer concerns professionally and refer complaints or issues beyond authority to the manager or supervisor on duty.
• Assist in monitoring food and dining supplies, conducting inventory counts, and reporting discrepancies when required.
• Prepare and submit cash reports, sales summaries, and other required documentation at the end of the shift, as assigned.
• Perform opening and closing duties, including cleaning, organizing, and securing the assigned work area.
• Coordinate with kitchen personnel and other service crew members to ensure accurate orders and efficient service.
• Thank customers for their patronage and encourage a positive dining experience.
• Perform other related duties as may be assigned by the immediate supervisor or management.

Qualifications and Requirements

• High school graduate or equivalent; additional education or relevant training is an advantage.
• Previous experience in food service, counter service, or cashiering is an advantage but not always required.
• Basic knowledge of cash handling, customer service, and food safety practices.
• Good communication and interpersonal skills.
• Honest, trustworthy, courteous, and customer-oriented.
• Attentive to detail, particularly in taking orders and handling payments.
• Able to work efficiently in a fast-paced environment and as part of a team.
• Willing to work on shifting schedules, weekends, and holidays as required.
• Physically capable of standing for extended periods and performing routine service and cleaning tasks.

Reporting Relationship

Reports directly to the Shift Supervisor, Store Supervisor, or Manager on Duty.

English Language Cashiering Waitering Hospitality Skills Customer Oriented Quick Service Restaurant

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