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Job Description
The Service Crew is responsible for providing excellent customer service to all restaurant guests. This includes greeting guests, taking orders, serving food and beverages, and ensuring a positive dining experience.
Responsibilities
- Greet and welcome guests warmly and professionally.
- Take accurate food and beverage orders.
- Serve food and beverages in a timely and efficient manner.
- Ensure guest satisfaction by addressing any concerns or requests promptly.
- Maintain a clean and organized dining area.
- Assist with table setting and clearing.
- Process payments and handle cash transactions accurately.
- Follow all restaurant policies and procedures.
- Adhere to all safety and sanitation guidelines.
- Assist with other duties as assigned by the Restaurant Manager/Supervisor/Shift Leader.
Qualifications
- High School Diploma or equivalent.
- Prior experience in customer service or the food service industry (preferred) but not required.
- Willing to be trained.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a focus on guest satisfaction.
- Ability to work effectively as part of a team.
- Ability to work in a fast-paced environment.
- Attention to detail and accuracy.
- Ability to work flexible hours, including evenings and weekends.
- Positive and enthusiastic attitude.
- Excellent communication skills; able to work under pressure.
Working Location
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