Service Crew

Anita’s Inc. - SM Cebu Branch; Cebu City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local bakery is seeking a Customer Service Associate in Cebu City to greet customers, process orders, and handle transactions. Candidates should have strong communication skills and a positive attitude. The ability to work in a fast-paced environment is essential. Flexible shifts including weekends may be required. Join our team to provide excellent service and maintain bakery standards!

Qualifications

• Previous experience in food service or retail is a plus but not required.
• Willingness to stand for long hours and perform physical tasks.
• Availability to work flexible shifts, including weekends and holidays.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Take and process customer orders accurately using a POS system.
• Pack and serve baked goods, pastries, and beverages according to company standards.
• Handle cash, card, and digital transactions, ensuring correct payments and providing change.
• Maintain cleanliness and hygiene in the bakery.
• Restock shelves and ensure products are properly displayed.
• Follow food safety and sanitation guidelines.
• Address customer inquiries, requests, and complaints professionally.

Skills

Customer service skills

Communication skills

Ability to multitask

Basic math skills

Job description

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Take and process customer orders accurately using a POS system.
• Pack and serve baked goods, pastries, and beverages according to company standards.
• Handle cash, card, and digital transactions, ensuring correct payments and providing change.
• Maintain cleanliness and hygiene in the bakery, including display cases, counters, and work areas.
• Restock shelves and ensure products are properly displayed.
• Follow food safety and sanitation guidelines.
• Address customer inquiries, requests, and complaints professionally.

Qualifications

• Previous experience in food service or retail is a plus but not required.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment and multitask.
• Basic math skills for handling transactions.
• Willingness to stand for long hours and perform physical tasks.
• Availability to work flexible shifts, including weekends and holidays.
• A team player with a positive attitude and willingness to learn.