Service Crew

Steven Michaels Specialty Foods Inc. - SM Cebu Branch; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A local specialty food company in Cebu City is looking for a team member in a customer service role. You will greet customers, provide menu recommendations, serve food and beverages, and ensure cleanliness and hygiene in dining areas. Ideal candidates are dependable and can work in a fast-paced environment, with prior experience preferred but not required. Flexibility in working hours, including evenings and weekends, is essential.

Qualifications

• Prior customer service or food service experience.
• Strong communication and teamwork skills.
• Ability to work in a fast-paced environment.
• Basic math skills and cash handling experience.

Responsibilities

• Greet customers warmly and assist with their needs.
• Serve food and beverages promptly.
• Handle cash and process payments accurately.
• Maintain cleanliness of dining areas and kitchen.
• Ensure food safety and hygiene standards.

Skills

Customer service skills

Communication skills

Teamwork

Math skills

Positive attitude

Job description

Responsibilities

• Greet customers warmly and assist with their needs, including taking orders and providing menu recommendations.
• Serve food and beverages promptly, ensuring accuracy and presentation.
• Handle cash and process payments accurately using the register or POS system.
• Maintain cleanliness and organization of dining areas, service counters, and kitchen.
• Ensure food safety and hygiene standards are followed at all times.
• Assist in restocking supplies and inventory management.
• Respond to customer inquiries and resolve any issues or complaints professionally.
• Work closely with kitchen and management teams to ensure smooth operations.

Qualifications

• Prior customer service or food service experience (preferred but not required).
• Strong communication and teamwork skills.
• Ability to work in a fast-paced, high-pressure environment.
• Basic math skills and cash handling experience.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Positive attitude, dependability, and willingness to learn.
• Physical stamina to stand for long periods and perform tasks such as lifting or carrying items.