Service Crew

CNB Ligao; Albay; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local restaurant in Albay is looking for a customer service staff member to assist with order taking, food preparation, and maintaining a positive dining experience. The ideal candidate has strong communication skills and the ability to work collaboratively in a team. No prior experience is necessary, though it is a plus. Flexibility in shifts is required for this on-site, full-time position.

Qualifications

• Strong interpersonal and communication skills to interact effectively with customers.
• Ability to work collaboratively in a team-oriented environment.
• Capability to handle multiple tasks and prioritize effectively during busy periods.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Accurately take customer orders and process payments using the point-of-sale (POS) system.
• Assist in food preparation and assembly as per standard recipes.

Skills

Interpersonal skills

Communication skills

Teamwork

Multitasking ability

Attention to detail

Problem-solving skills

Education

High school diploma or equivalent

Job description

On-site - Albay No Exp Required High/Senior High School Full-time

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Job Description

Customer Service:

• Greet and assist customers in a friendly and professional manner, ensuring a positive dining experience.

Order Taking:

• Accurately take customer orders and process payments using the point-of-sale (POS) system.

Food Preparation:

• Assist in food preparation and assembly as per standard recipes and quality guidelines.

Dining Area Maintenance:

• Keep dining and service areas clean and organized, including tables, floors, and utensils.

Product Knowledge:

• Maintain a thorough understanding of menu items and daily specials to provide informed recommendations.
• Work collaboratively with kitchen and front-of-house staff to ensure smooth service operations.

Problem Resolution:

• Address customer complaints or concerns promptly and effectively to enhance satisfaction.

Inventory Management:

• Assist in monitoring stock levels and notifying management of any shortages.

Safety Compliance:

• Follow health and safety regulations to ensure a clean and safe working environment.

Training:

• Participate in training sessions to stay updated on new menu items, services, and procedures.

Customer Service Skills:

• Strong interpersonal and communication skills to interact effectively with customers.

Teamwork:

• Ability to work collaboratively in a team-oriented environment.

Multitasking Ability:

• Capability to handle multiple tasks and prioritize effectively during busy periods.

Attention to Detail:

• High level of accuracy in order taking and food preparation.

Flexibility:

• Willingness to work various shifts, including evenings, weekends, and holidays.

Physical Stamina:

• Ability to stand for long periods and perform physical tasks, including lifting and carrying items.

Problem-Solving Skills:

• Ability to address customer issues and complaints promptly and courteously.

Safety Awareness:

• Understanding of health and safety regulations in a food service environment.

Education:

• High school diploma or equivalent preferred.

Experience:

• Previous experience in food service or customer service is a plus but not mandatory.

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