Service Center Lead - Repair Ops & Customer Support

Vismay International Corp; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Parking Space

Job Training

Job summary

Vismay International Corp in Makati seeks a dependable Assistant Officer-in-Charge for their Nintendo Service Center. You will oversee daily operations, support customer service, and assist in team supervision. Ideal candidates have a Bachelor's degree, with at least 1 year in customer service and leadership experience. The role offers benefits like parking space and job training, fitting for those passionate about gaming and with strong communication skills.

Qualifications

• 1 year of experience in customer service (front desk, BPO, or similar).
• With leadership or supervisory experience.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Assist in overseeing daily service center operations.
• Monitor service turnaround times and escalate concerns.
• Provide frontline customer support and assist in resolving concerns.
• Help supervise staff and ensure smooth workflow.

Skills

Excellent communication skills

Strong organizational skills

Customer service experience

Leadership experience

Interest in Nintendo products

Education

Bachelor’s degree in Business or Management

Job description

Vismay International Corp in Makati seeks a dependable Assistant Officer-in-Charge for their Nintendo Service Center. You will oversee daily operations, support customer service, and assist in team supervision. Ideal candidates have a Bachelor's degree, with at least 1 year in customer service and leadership experience. The role offers benefits like parking space and job training, fitting for those passionate about gaming and with strong communication skills.