Nintendo Service Center Assistant Officer-in-Charge

Vismay International Corp; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Parking Space

Job Training

Job summary

Vismay International Corp in Makati seeks a dependable Assistant Officer-in-Charge for their Nintendo Service Center. You will oversee daily operations, support customer service, and assist in team supervision. Ideal candidates have a Bachelor's degree, with at least 1 year in customer service and leadership experience. The role offers benefits like parking space and job training, fitting for those passionate about gaming and with strong communication skills.

Qualifications

• 1 year of experience in customer service (front desk, BPO, or similar).
• With leadership or supervisory experience.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Assist in overseeing daily service center operations.
• Monitor service turnaround times and escalate concerns.
• Provide frontline customer support and assist in resolving concerns.
• Help supervise staff and ensure smooth workflow.

Skills

Excellent communication skills

Strong organizational skills

Customer service experience

Leadership experience

Interest in Nintendo products

Education

Bachelor’s degree in Business or Management

Job description

Vismay International Corp

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

We are currently seeking a dependable and customer-oriented Assistant Officer-in-Charge to support the daily operations of our Nintendo Service Center. This role is responsible for ensuring efficient service processes, assisting in team supervision, and maintaining a high level of customer satisfaction.

Responsibilities

• Assist the OIC in overseeing daily service center operations
• Ensure proper handling, documentation, and tracking of repair units
• Monitor service turnaround times and escalate concerns when necessary
• Support inventory management of spare parts and accessories
• Provide frontline customer support and assist in resolving concerns
• Help supervise staff and ensure smooth workflow
• Prepare reports and ensure compliance with company policies and procedures
• Coordinate with technicians and internal teams

Qualifications

• Bachelor’s degree in Business, Management, or a related field is an advantage
• At least 1 year of experience in customer service (e.g., front desk, BPO, receptionist, or similar roles)
• With leadership or supervisory experience
• Knowledge or strong interest in Nintendo products and gaming
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced environment and handle multiple tasks
• Willing to be assigned at One Ayala, Makati

Benefits

• Parking Space
• Job Training