Service Ambassador

CASA BONIZA CATERING SERVICES; Davao del Sur; On-site; PHP 201,000 - 268,000; Full time

Job summary

CASA BONIZA CATERING SERVICES in the Philippines is seeking a customer service‑oriented staff to greet and assist customers, take orders, and serve food and beverages in a fast‑paced setting.

You will handle inquiries, resolve complaints, manage orders, handle cash transactions, and work with the team to ensure timely delivery and customer satisfaction.

Qualifications

• Clear and effective verbal communication for customer interactions and teamwork.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Willingness to assist in order management and cash handling when required.

Responsibilities

• Greet customers in a friendly and welcoming manner.
• Take and process customer orders accurately.
• Serve food and beverages to customers promptly.
• Address inquiries, resolve complaints, and ensure satisfaction.

Job description

Responsibilities

• Greet and assist customers in a friendly and welcoming manner.
• Take and process customer orders accurately.
• Serve food and beverages to customers in a timely and efficient manner.
• Address customer inquiries, resolve complaints, and ensure customer satisfaction.

Order Management

• Assist in taking and preparing orders (may include cooking, packaging, or handling products).
• Ensure orders are correct and delivered to customers promptly.
• Handle cash transactions, process payments, and issue receipts.

Communication Skills

• Clear and effective verbal communication for customer interactions and teamwork.

Customer-Focused

• Friendly and approachable demeanor with a strong emphasis on delivering excellent customer service.

Multitasking

• Ability to handle multiple tasks simultaneously in a fast-paced environment.