A local trading company in Davao del Sur is seeking a customer service representative to greet and assist customers, provide information about products, and resolve complaints. Candidates should possess excellent communication skills and a friendly attitude. Experience in customer service is a plus.
Qualifications
Friendly and customer-focused attitude.
Organized and able to multitask.
Experience in customer service is a plus.
Responsibilities
Greet and assist customers with inquiries.
Provide information about products and services.
Resolve customer complaints promptly.
Skills
Excellent communication and interpersonal skills
Customer-focused attitude
Ability to multitask
Organization
Calm demeanor in fast-paced environment
Job description
Responsibilities
Greet and assist customers with inquiries, ensuring a positive and welcoming experience.
Provide detailed information about products, services, and company policies, guiding customers to the appropriate resources.
Resolve customer complaints or concerns promptly and professionally, escalating issues when necessary.
Qualifications
Excellent communication and interpersonal skills with a friendly, customer-focused attitude.
Ability to multitask, stay organized, and maintain a calm demeanor in a fast-paced environment.
Previous experience in customer service or hospitality is a plus, but not required.