Guest Experience Lead

CASA BONIZA CATERING SERVICES; Davao del Sur; On-site; PHP 201,000 - 268,000; Full time

Job description

Responsibilities

• Greet and assist customers in a friendly and welcoming manner.
• Take and process customer orders accurately.
• Serve food and beverages to customers in a timely and efficient manner.
• Address customer inquiries, resolve complaints, and ensure customer satisfaction.

Order Management

• Assist in taking and preparing orders (may include cooking, packaging, or handling products).
• Ensure orders are correct and delivered to customers promptly.
• Handle cash transactions, process payments, and issue receipts.

Communication Skills

• Clear and effective verbal communication for customer interactions and teamwork.

Customer-Focused

• Friendly and approachable demeanor with a strong emphasis on delivering excellent customer service.

Multitasking

• Ability to handle multiple tasks simultaneously in a fast-paced environment.