Service Administrative Assistant (Isuzu Cebu)

ACMobility; Cebu City; On-site; PHP 223,000 - 357,000; Full time

Job summary

ACMobility in Cebu City is seeking a Service Administration Assistant to support the Service Administration Supervisor and ensure smooth administrative operations for the workshop team. The role includes coordinating schedules, filing, managing service orders and invoices, handling customer inquiries, tracking parts inventory, and assisting with payables and reporting.

Ideal candidates hold a bachelor’s degree or relevant experience and have at least two years in automotive or related fields.

Qualifications

• Graduate of a 4-year course or equivalent; relevant experience considered.
• At least 2 years of experience in automotive or related field.

Responsibilities

• Provide day-to-day administrative support to service manager, advisor and technicians.
• Maintain records of service orders and invoices; ensure proper filing and data entry.
• Handle customer inquiries and assist with appointment scheduling.
• Assist in monitoring workshop and office inventory of parts and supplies; support tools inventory records.
• Process payables to suppliers/contractors; ensure timely and accurate records.
• Prepare reports on service department performance and monthly/annual metrics.

Skills

Administrative Support

Documentation

Customer Interaction

Inventory Tracking

Education

Bachelor's Degree or Relevant Experience

Automotive industry knowledge

Job description

About The Role

The Service Administration Assistant shall assist the Service Administration Supervisor to ensure proper monitoring and control of the administrative requirements of the Service Workshop in relation to the Service Team Members logistical and administrative needs.

Key Functions

• Administrative Support - Assisting service manager, service advisor and technicians with day-to- day administrative tasks, including scheduling and filing.
• Documentation Management - Maintaining accurate records of service orders, invoices, and ensuring proper filing and data entry.
• Customer Interaction - Handling customer inquiries, providing information about services, and assisting with appointment scheduling.
• Inventory Tracking - Assisting in monitoring inventory levels of parts and supplies of workshop and office. Assist Tool Keeper in Tools Inventory and monitoring of records.
• Payables Processing - Maintaining on time processing of payables to suppliers and or contractors. Ensuring accurate records and monitoring of payment to suppliers and or contractors
• Reporting - Preparing reports on service department performance, including service advisor’s and technician’s monthly and annual performance.

Qualifications

• Graduate of any 4 yrs course Bachelors Degree or Relevant Experience
• At least 2 yrs experience in automotive or in related field