Service Admin & Operations Coordinator

Grand Canyon Multi-Holdings, Inc.; Iloilo City; On-site; PHP 279,000 - 469,000; Full time

Job summary

Grand Canyon Multi-Holdings, Inc. in Iloilo City seeks an Administrative Officer to organize the service department, manage records, and support daily operations.

You will handle invoicing, client communications, and assist in coordinating with manufacturers, ensuring deadlines and accurate data entry. The role requires a Bachelor's degree in Administration or equivalent, strong MS Office skills, and excellent written and verbal communication.

Qualifications

• Bachelor's degree in Administration or equivalent is required.
• Proven work experience as Administrative Officer, Administrator, or similar role.
• MS Office experience (Excel Pivot, Word) is required.
• Excellent written and verbal communication skills, detail oriented.
• Solid knowledge of office procedures and ability to work under deadlines.

Responsibilities

• Maintains an updated and organized service department file.
• Assist in implementing day-to-day functions of Service department.
• Prepare account statements for insurance, corporate and customers.
• Manage accounts balances and follow up on payments.
• Promote company through effective customer relations and goodwill.
• Conduct brand new release orientation to clients.
• Attend to customer inquiries and resolve issues promptly.
• Assist branch on issues requiring manufacturer assistance.
• Maintain database, spreadsheets, and daily reporting files.
• Assist in promoting service appointment system.

Skills

Communication

Detail oriented

Deadline-driven

Office management

Education

Bachelor's degree in Administration or equivalent

Tools

MS Excel (Pivot)

MS Word

Job description

Grand Canyon Multi-Holdings, Inc. in Iloilo City seeks an Administrative Officer to organize the service department, manage records, and support daily operations.

You will handle invoicing, client communications, and assist in coordinating with manufacturers, ensuring deadlines and accurate data entry. The role requires a Bachelor's degree in Administration or equivalent, strong MS Office skills, and excellent written and verbal communication.